Saving Settings leads to 404 error

  • hi all

    having an issue with White Label CMS, After importing settings from another site, whenever I try to save the new settings, it leads to a 404 page. the url is
    /wp-admin/options-general.php?page=wlcms-plugin.php&view=settings

    is there a fix for this? I can’t change any settings at all.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi, I’m also having a similar problem. I managed to do some setting on my website a couple before. but since last week, I can’t save any change. it gives the Error 404 page every time I try to save. Does it have anything to do with incompatibility with other plugins. I did some updates on a few plugins last week. Don’t quite recall which. WooCommerce was one of them.

    Thread Starter Design Hero

    (@designhero)

    Hi zabidi

    the problem for me was a security setting on my hosting wasn’t allowing changes to be made. I’d suggest try contacting your host to ask them to check your server settings.

    hope that helps!

    I have been able to find the problem and the solution to this bug.

    Some fields (I don’t understand why) need to be set as relative URL instead of absolute URL. When they are filled with an absolute url, a message like “FORBIDDEN 403” appears

    Specifically, I have been able to observe it in the field that personalizes the background of the screen for login and in the field that personalizes the logo for the sidebar. That is, we must leave the part of the url without our domain. Ex, /wp-content/uploads/2021/yourfile.jpg

    It is not the problem of the hosting service provider.
    It is not a permission problem.

    I hope you can solve this little bug and have been able to help with this.

    Plugin Author Video User Manuals

    (@videousermanuals)

    Hi,

    Thanks so much for posting this.

    We will get this fixed in the new year.

    Really appreciate you taking the time to do this.

    Thanks

    Thread Starter Design Hero

    (@designhero)

    Hi diweb. well done for narrowing down the bug!
    my issue with hosting sorted the problem on https://www.design-hero.com this is my own inhouse website for web design services but not on my other sites which I do for clients, so hope this bug gets sorted soon. Look forward to the update!

    • This reply was modified 4 years, 2 months ago by Design Hero.
Viewing 5 replies - 1 through 5 (of 5 total)
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