Saving is not possible

  • Hello,
    when I add a change and then click on save, the following message appears:
    “The requested URL /wp-admin/optionsphp was not found on this server.”
    The file “options.php” exists, but the dot in front of the file extension is missing in the error message. So I can no longer save.

Viewing 1 replies (of 1 total)
  • Plugin Author yonifre

    (@yonifre)

    Error like this it often points to an issue with the server configuration

    Here are a few steps you can take to troubleshoot and resolve this issue:

    1. Check Permalink Settings:
      • Go to Settings > Permalinks in your WordPress dashboard.
      • Without making any changes, click the “Save Changes” button. This action will refresh your permalink settings and may resolve the issue.
    2. Clear Browser Cache:
      • Sometimes, cached data can cause issues. Clear your browser cache and try saving your changes again.
    3. Check for Plugin Conflicts:
      • Deactivate all other plugins except for our plugin.
      • Try saving the changes again. If the issue is resolved, reactivate the plugins one by one to identify the conflicting plugin.
    4. Theme Conflict:
      • Temporarily switch to a default WordPress theme (like Twenty Twenty-Three) and see if the issue persists. If it doesn’t, the problem might be related to your theme.
    5. Check .htaccess File:
      • Sometimes, issues with the .htaccess file can cause problems with admin URLs.
      • You can try resetting the .htaccess file by renaming it (e.g., to .htaccess_backup) and then re-saving the permalink settings as mentioned in step 1 to generate a new .htaccess file.
    6. Server Configuration:
      • Ensure that your server is correctly configured to handle requests to /wp-admin/options.php.
      • Check the server’s error logs for more details on what might be causing the issue.

    If you’ve tried these steps and the problem persists, please let me know with more details about your WordPress environment:

    • WordPress version
    • PHP version
    • Server type (e.g., Apache, Nginx)
    • Any specific error messages or logs from your server

    This information will help us investigate further and provide a more tailored solution.

    Thank you for your patience and cooperation.

    Best regards,

Viewing 1 replies (of 1 total)
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