Saved Tabs Disappeared

  • I had several saved tabs for months. I just noticed they are not displaying on the site. I checked in my admin and there are now no saved tabs. Is there a way they could have disappeared if the plugin was paused or anything? I know I didn’t delete them.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hey @mta1,

    Deactivating Custom Product Tabs won’t cause your saved tabs to be erased. Your saved tabs live in the WordPress options table. Have you recently changed your database prefix maybe? Used a database optimization plugin?

    If you’re taking regular backups of your site you could look back at the database and see if you can see yikes_woo_reusable_products_tabs or yikes_woo_reusable_products_tabs_applied in the options table.

    You could also look for those options in your current database and see if they contain anything.

    Cheers,
    Freddie

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hello @mta1,

    Just checking in.

    Please let us know if you still need help with this issue.

    Thank you!
    -Tracy

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hello @mta1,

    We haven’t heard back from you in a while so I am going to close out this ticket.

    If you need more help, please reopen it and we will be happy to help you.

    Thank you!
    -Tracy

    Thread Starter Mike Allen

    (@mta1)

    I’m sorry for not responding sooner. I was able to create a Local by Flywheel installation and deploy a backup from before the problem occurred. From that I was able to extract most of the missing custom tabs manually.

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Thanks for the update! I’m glad you were able to resolve the issue.

    Stay safe!
    -Tracy

Viewing 5 replies - 1 through 5 (of 5 total)
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