‘Save’ leads to ‘page not found’

  • Resolved licoricetwist

    (@licoricetwist)


    5 years, 10 months ago

    I have been using Evolve Lite 1.0 since 2014 on this web site (see link below). Love it, so flexible. I learned last year that I can’t update to a more recent version of Evolve without completely rewriting my site. OK. (I use a more recent version on a different site).

    I recently (and ill-advisedly, I feel) updated to WordPress 5. Since then, if I edit a page or post in the Classic editor, clicking on Save goes to a ‘page not found’ error. OK, I’ll just have to use the Blocks editor, which saves fine though annoying in other ways.

    But also when I edit a Contact Forms 7 form, clicking on Save does the same thing – page not found.

    Can anyone suggest a workaround for the CF7 problem? Short of rolling back to WordPress 4.9?

    • This topic was modified 5 years, 10 months ago by licoricetwist. Reason: added clarification details to first paragraph

    The page I need help with: [log in to see the link]

Viewing 8 replies - 16 through 23 (of 23 total)

  • if you enabled a different theme and you still get the issue, then yes, it’s not theme related bug

    Thread Starter licoricetwist

    (@licoricetwist)

    Well, that’s done, and back to normal now. Still get same page not found error page, both if I edit CF7 or if I try to change a page using the Classic editor instead of the new Block editor.

    No new lines in the log file, nor addition to the line already shared. By the way, I’m using Chrome which tells me it’s up to date. I also tested in Edge, which gave the same result.

    So, I guess it’s not Evolve. :-/ Which is a puzzle.

    Thank you for your help and patience, @romik84. I guess that’s Evolve off the hook, but I don’t know what else to try. :-/

    Thread Starter licoricetwist

    (@licoricetwist)

    Interesting… I just tried editing a couple old forms I haven’t accessed in a couple years… And the Save button seemed to behave as if it worked, but didn’t actually save anything.

    But it didn’t go to an error page. So I’m intrigued they behaved differently…

    I would recommend to read more about this issue on the web, for example: https://wordpress.stackexchange.com/questions/242566/error-404-page-not-found-when-updating-a-post-or-page
    https://www.srimax.com/2015/03/14/404-error-after-saving-or-publishing-a-wordpress-post/
    https://stackoverflow.com/questions/43581655/wordpress-shows-404-page-when-saving-new-post-or-editing-post

    in the most cases it’s .htaccess related issue, probably

    Thread Starter licoricetwist

    (@licoricetwist)

    Thank you for this @romik84 I’ll study them. I did start with a generic search for the problem, and tried a few things, but because everything has been stable and working fine for the past couple years (with a great deal of adding/editing posts and forms this past few months) and nothing was changed except updating to WP 5, I’m logically assuming that’s where the problem lies. Especially as the Block editor works and the Classic one doesn’t (and I suspect CF7 depends on the same underlying code as the Classic editor). I think I may have to roll back to WP 4.9.9…

    I’ve re-saved permalinks, updated all plugins and now changed the theme. I haven’t disabled the plugins, which is probably the next thing to try. But it’s getting late tonight and I should stop.

    But one last Evolve question – do you think we’ve established that my ancient version of Evolve is not a problem, and I can carry on with it rather than re-writing the site?

    I cannot guarantee this as that’s really old one. Dont you have a chance to test it yet on other server? not a live website?

    Thread Starter licoricetwist

    (@licoricetwist)

    Problem solved, thanks to log files from my web host and other support. Seems that it was an issue with ModSecurity, which took offense at a couple author names on an article I’d posted. It was also causing the occasional person to be unable to access the site. I got the web host to disable it.

    And everything works fine now.

    I’d never heard of it, so I’m glad I had someone else to suggest it as a possible problem.

    Thanks for your patience!

    thank you very much for the update. appreciate it ??

Viewing 8 replies - 16 through 23 (of 23 total)
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