Save keeps some attributes and skips some

Hello @vahanavagyan1

Thank you for contacting us.

Please give us the feed file links and screenshots of your feed configuration. You can use Pasteboard.co or Dropbox to upload the screenshot and include the screenshot link here.

Hello @vahanavagyan1,

Would you please share the update?

Regards

Hello @vahanavagyan1

Since we did not hear back from you, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.

I have the exact same problem. Tested with nearly 10 CTX Feed updates/versions back, but the problem is there regardless of plugin version.

The only “solution” I could find somewhat usable is to make only one change at a time, then save, then edit again. For example, adding a new attribute is done in 2 steps: first you add the attribute, leave it as the last line item, save, then edit and move the new attribute to the desired location, save again. Doing more than one change in one go, then saving, created errors – you’ll get some of your attributes removed, others saved, others misplaced.

Hello @darken-x

Thanks for reaching out.

We have performed a test on our test site where we are using the latest version of the plugin but we couldn’t replicate such an issue. We have added multiple attributes at a time and also relocated the position to check if the changes are reflected on the feed and found that the feed has all the information included according to the feed configurations. You can watch this video as a reference.

However, if this is not the issue you are trying to explain then, would you mind explaining it with a small screencast?

Best,