Draft Event displays correctly, Published displays broken

  • Resolved cenay

    (@cenay)


    2 years, 3 months ago

    Strange thing happening on a new site using WP Event Manager. I’ve stepped through each “edit” piece, saving as draft each time trying to find the issue. The event doesn’t display correctly once published, it breaks the entire page.

    I’ve put in two events (to date). The first, displays correctly, the second won’t publish correctly, no matter what I try. As a draft, it displays correctly. Publish and it breaks.

    The first event doesn’t have a “venue”, just a location. The second has a venue defined and selected. I’ve tried removing the venue.

    I made a video (6 min) walking through each step. https://www.screencast.com/t/cSesSkuUDQ

    ANY help is appreciated. I am 100% lost as to why it will display correctly as a draft, and break as a real event.

    Thanks in advance.

    • This topic was modified 2 years, 3 months ago by cenay. Reason: Updated link to problem page, and added notes for clarity within the content

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • HI @cenay

    Please try with this version: https://github.com/wpeventmanager/wp-event-manager/tree/3.1.31

    Regards,
    Priya

    Thread Starter cenay

    (@cenay)

    I did as requested, and sadly it had no effect. https://www.screencast.com/t/hAxpfSsAmD

    Recap:
    Downloaded the requested ZIP file, uploaded to the site and activate (failed, due to an error “Cannot redeclare add_plugins_page_event_maanger_settings_link(), previously declared…”) so I deactivated both, deleted both, and uploaded again. Activated the new version.

    Went to one of two events that are currently “Pending Review” and opened in a new tab (worked). Published that event, and opened in a new tab. Failed.

    • This reply was modified 2 years, 3 months ago by cenay.

    Hi @cenay

    Please open a support Ticket to inspect further.

    Regards,
    Priya

    Thread Starter cenay

    (@cenay)

    I posted a ticket and still no acknowledgement.

    Thread Starter cenay

    (@cenay)

    Just touching base… ticket submitted 18 Aug 2022 10:39 AM — still no acknowledgement or reply. Did you guys see this? (It came in as Sue Marostica since she is the account holder, I am just her webmaster).

    Ticket currently says “On Hold” since 21 Aug 2022 9:05pm

Viewing 5 replies - 1 through 5 (of 5 total)
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