save changes button does not work

  • Resolved vieraliv

    (@vieraliv)


    3 years, 9 months ago

    Console error when you click save changes. save changes button does not work

    [01-Mar-2021 18:35:11 UTC] Error Unknown column 'is_deleted' in 'where clause' de la base de datos de WordPress para la consulta SELECT COUNT(*) FROM iry3cal_wc_admin_notes WHERE 1=1 AND type IN ('error','update') AND status IN ('unactioned') AND is_deleted = 0 realizada por require('wp-blog-header.php'), wp, WP->main, WP->parse_request, do_action_ref_array('parse_request'), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, Automattic\WooCommerce\Admin\API\Notes->get_items, Automattic\WooCommerce\Admin\Notes\Notes::get_notes_count, WC_Data_Store->__call, Automattic\WooCommerce\Admin\Notes\DataStore->get_notes_count

    • This topic was modified 3 years, 9 months ago by vieraliv.
Viewing 2 replies - 1 through 2 (of 2 total)
  • John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @vieraliv

    Typically issues like this are caused by a theme or plugin conflict. To ensure our plugin is working as expected, try switching back to a default theme like Twenty Twenty-One and disabling all plugins except for WooCommerce and Facebook for WooCommerce to see if this resolves the problem.

    Here is a link that better outlines that process:

    https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    If this fixes the issue, then re-enable each plugin one at a time, then the theme, until you find the one that’s causing the conflict.

    John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @vieraliv

    We haven’t heard back in over a week so we’ll tag this support thread as resolved. Please open a new thread should you have any issues or questions along the way.

    Thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
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