Save Changes Button and Several Fields Missing on General Settings

Tried deleting themes and plugin via ftp? I think you have permissions issues. May need to chmod some of the directory in your wordpress installation.

Thanks for your note. I can delete and upload via FTP with no issues. I can also install via WP. It is just the delete that is not working within WP.

Also, the other issue has me baffled with the missing fields/button in the General Settings. Looks like others have had the issue too but I have not found a solution. I cleared out the database and the Save changes button did come back only to disappear again. Weird.

Did not have any of these issues before 4.1.

It looks like the General Settings page just dies after the time zone pulldown menu. I’ve had a browser crash in Chrome a couple of times while on the page also.

Tried it with a fresh install of WP and the General Settings page loads fine the first time (has all the fields, the save button) but log out and back in and the button and fields are gone again.

Update on this thread: Apparently this is related to a problem with not-quite-recent-enough versions of libssh2 library. Apparently a function called during page setup has a SSH2/SFTP dependency when this support is configured, such that it fails/abends when the required new support is not present.

See wp-41-502-bad-gateway-when-deleting-themes-or-plugins for full details and what appears to fix this…

I have a same problem back then. But my hosting provider fix it for me. In my case,the problem was in PHP version. They change from 5.3 to 5.4 and then my problem solved thanks to them.

Thanks. I am currently running PHP 5.5.20.

The original problem presented on multiple systems, running 5.4.36 and 5.5.20. Thus, version of PHP is not likely the issue here.

Subsequent to my previous posting on this thread, it was found that updating the verison of libssh2 & php-pecl-ssh2 packages did not fix the problem with abending during the php processing of ssh-filesystem calls on these pages.

The new version of WP adds a function-check on the General Settings “tab”/page that makes a filesystem call — when the filesystem is using the SSH/SFTP mode, this check is made via the php-pecl-ssh2 / libssh2 library support, when present. This is apparently where the problem lies — the calls made to these functions fail.

That’s really good info. Hopefully it will be addressed with an update. I am running libssh2 1.4.2 which is the latest version available in the Centos 6.3 repository.

Just ran into same problem. Importing wp_options from another install did the trick.

Got the same problem here with a brand new install.

Installed O/S and WordPress from scratch in a new freebsd jail within freenas
WordPress 4.1.1 running Twenty Fifteen theme.

At first logon, I went straight into settings – general.
As with other reports, the timezone data takes forever to load and the save button never appears.

fwiw
apache24-2.4.12 Version 2.4.x of Apache web server
apr-1.5.1.1.5.4 Apache Portability Library
mod_php56-5.6.6 PHP Scripting Language
mysql56-client-5.6.23 Multithreaded SQL database (client)
mysql56-server-5.6.23 Multithreaded SQL database (server)
php56-5.6.6 PHP Scripting Language
php56-curl-5.6.6 The curl shared extension for php
php56-gd-5.6.6 The gd shared extension for php
php56-hash-5.6.6 The hash shared extension for php
php56-mysql-5.6.6 The mysql shared extension for php
php56-mysqli-5.6.6 The mysqli shared extension for php
php56-tokenizer-5.6.6 The tokenizer shared extension for php
php56-xml-5.6.6 The xml shared extension for php
php56-zip-5.6.6 The zip shared extension for php
php56-zlib-5.6.6 The zlib shared extension for php

“SSH SFTP Updater Support” is the plugin I used to treat the symptoms of the issue but not the cause. Install that plugin and hopefully the full settings and save button will appear for you.

I’ve also been monitoring the status of the betas — the current 4.2-betas have fixed this issue: the SSH2-filesystem code now works with libssh2, etc. without the need for the “SSH SFTP Updater Support” plugin.

However, the current 4.1.1 release is rather horribly broken in this regard. (requires the “SSH SFTP Updater Support” plugin…)

It would be rather nice if they backported the fix(es) from 4.2 to a new 4.1.x revision, so that folks can update cleanly.

And it might be even nicer if this were somehow added to the testing/validation regimen…

I tried the “SSH SFTP Updater Support” plugin without success.
Will live with it as is for the moment