• Resolved tutumu

    (@tutumu)


    Hi. The “save” button does not work for any option in the Yoast SEO module. It was working ok a time ago. Using WordPress 6.5.5, Twenty Twenty 2.6 theme and Elementor.

    Regards.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    Hello @tutumu

    Please provide us with screenshots that highlight the issue you are experiencing. You can use any image-sharing service like https://pasteboard.co/, https://snag.gy/, https://imgur.com/, https://snipboard.io/, or even upload the screenshot to your own website. Once you upload it to an image-sharing service, please share the link to the image here.

    Thread Starter tutumu

    (@tutumu)

    Hi

    Here is a screenshot: https://snipboard.io/waBENd.jpg

    As I said, the “save button” (“guardar cambios” button in Spanish) is always disabled, in all tabs and options in the Yoast SEO module.

    Regards.

    • This reply was modified 8 months, 1 week ago by tutumu.

    Hi @tutumu

    The save button will be disabled till you make any changes.

    If the button is still disabled after making any changes, we’d like you to perform a conflict check. This will help us narrow down the exact cause and determine what the next steps are while saving you time.

    Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Twenty-Two.

    Please test this on your development or staging site if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin has a troubleshooting mode, which does not affect normal visitors to your site.

    If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts

    If you feel uncomfortable doing this yourself or if this does not solve your issue, our Yoast SEO Premium plugin comes with one year of (technical) support.

    Thread Starter tutumu

    (@tutumu)

    Hi.

    c

    However, finally I’ve discovered the source of the problem: the server cache system (cache of hosting provider at their cpanel). I’ve erased/disabled this cache and the plugin returns to work fine.

    Regards.

    Plugin Support Mushrit Shabnam

    (@611shabnam)

    Hi @tutumu

    This thread was marked resolved as the original poster confirmed the issue no longer occurs on their site.

    If you are not the original poster and continue to experience a similar issue, please open a new topic.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Save button always disabled’ is closed to new replies.