• The Users Ultra staff refunded my investment in the saoftware after the auto renewal kicked in. I am satisfied witht ier response to this incident.

    • This topic was modified 8 years, 1 month ago by trusitio.
    • This topic was modified 8 years, 1 month ago by trusitio. Reason: Satisfied with Outcome
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Plugins Area

    (@usersultra)

    @trusitio,

    We’re sorry about the issue you’re experiencing.

    You’re leaving a review for the auto-renewal of the pro version, this is not the place to talk about the paid version.

    However, I’d recommend you to get in touch here https://usersultra.com/contact.php.

    Plugin Contributor Plugins Area

    (@usersultra)

    @trusitio,

    The refund has been issued and your subscription has been cancelled.

    Once again, we apologize for the inconvenience this may have caused to you.

    Thread Starter trusitio

    (@trusitio)

    Users Ultra refunded the money and promised to look into why I was not notified. Satisfied wuth response

    Plugin Contributor Plugins Area

    (@usersultra)

    I’m glad to hear that everything has been resolved.

    We wish you the best.

    Have a great weekend.

    Cheers

Viewing 4 replies - 1 through 4 (of 4 total)
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