Sandbox payments works but gives me failed payments in the backend

  • Resolved Riccardo91

    (@alopex91)


    5 years, 4 months ago

    Hi, I’ve bee trying to make a payment with the test functionality, I tried to pay a subscription plan with a sandbox paypal account, on the paypal part all seems ok telling me that the payment went well and can come back to the website but in the backend it says it failed.

    Is it normal or am I missing something?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Paul

    (@paulplapsa)

    Hello @alopex91,

    Could you please go to Dashboard -> Paid Member Subscriptions -> Payments, click ‘Edit Payment’ for one of the failed payments and let me know what the Payment Log says?

    Regards,
    Paul

    Thread Starter Riccardo91

    (@alopex91)

    Cattura

    I can’t see those details.

    • This reply was modified 5 years, 4 months ago by Riccardo91.
    • This reply was modified 5 years, 4 months ago by Riccardo91.
    Plugin Author Georgian Cocora

    (@raster02)

    Hello @alopex91,

    Can you please open a ticket on our website so we can investigate this further ?

    https://www.cozmoslabs.com/support/open-ticket/

    Regards.

    Thread Starter Riccardo91

    (@alopex91)

    Hi, I opened a ticket, hope we can solve this asap.

    Hola! me sucede exactamente lo mismo. Yo active la URl de IPN siguiendo sus instrucciones, actualmente estoy utilizando la versión gratuita de PMS y quiero comprar la versión Pro porque el plugin es muy bueno en mi opinión, pero siempre y cuando esto se pueda solucionar, ya que es a fin de cuentas para lo que lo estoy necesitando.

    Saludos cordiales!

    Hi, is this issue fixed? I get the exact same behavior. I’m testing the paypal standard functionality on a jurassic-ninja site with payments in test mode and sandbox accounts. The payments fail(same logs as above). Also, the same pypal accounts tested with your demo works just fine.

Viewing 6 replies - 1 through 6 (of 6 total)
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