Sandbox Mode not working with stripe

  • Resolved sbaptistes

    (@sbaptistes)


    1 week, 4 days ago

    Hello,

    I try to test on Sandbox mode, but it is not working….

    On my contact forme, on “Actions” tab, I add the ‘Collect payments with stripe”, I check “Use Sandbox” and then enter API Key of the sandbox mode.

    When I submit my contact form, it ask me for Credit Card number, then I use one of the Test Credit Card of stripe, and I have following error : “Votre carte a été refusée. Votre demande a été faite en mode production, mais a utilisé une carte de test connue.” => “Card refused. Your submission is not on live mode, but you used a test credit card”.

    Can someone help me ?

    Thank you

Viewing 1 replies (of 1 total)
  • Plugin Support Kush

    (@kushnamdev)

    Hi @sbaptistes,

    Thank you for contacting us.

    I tried to test this issue on our end, and it works without any issues. Could you please try it again and see if it is still replicable?

    Also, if you are using a pro addon of the plugin then please contact us via official support channel – store.themeisle.com/contact as this forum is for free version of the plugin,

    Best regards

Viewing 1 replies (of 1 total)
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