Sandbox credentials not allowed in this environment. Please check your permissio

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  • Plugin Support lusp

    (@lusp)

    Hi @crystalpaytondfm,

    Are you sure you’re not using the test key and it’s assigned to a shipping account? The error you’re getting suggests you are trying to use the test credentials which are not supported via REST API, what we confirmed with FedEx support.

    Kind regards,
    Luke

    Thread Starter crystalpaytondfm

    (@crystalpaytondfm)

    Yes it does look like I used the test key

    Plugin Support lusp

    (@lusp)

    Thank you for the confirmation. Does the production one work fine?

    Kind regards,
    Luke

Viewing 3 replies - 1 through 3 (of 3 total)
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