Sample order to show

  • Resolved parth09

    (@parth09)


    2 years, 11 months ago

    Hello

    I am using the latest updated version of yayMail for my woo-commerce website.

    But I am not able to receive an email for the new order and also the customer email is not working as same. In addition after placing an order successfully, the checkout page is also not proper.

    Even in the testing email section, “Sample order to show” when I am trying to check the UI of my email, the dropdown is not working. It shows An error occurred and Troubleshoot.

    But when I deactivate the plugin, my HTML emails are working, and also the checkout page.

    I have tried to reinstall the plugin and reset the template, but it is not working for me.

    Also tried to contact the YayCommerce team by email, but no reply from them.

    Any help, please!

    • This topic was modified 2 years, 11 months ago by parth09.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    Hi @parth09 ,

    Thanks for using Yaymail!

    The issue is probably due to a small bug on your site that we can fix for you.

    We have responded to you via the contact channel, please follow up the case there.
    Thank you.

    Kind regards,
    -Bruce-

Viewing 1 replies (of 1 total)
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