Same registration email on development and live sites

  • Resolved cgllc

    (@mfulham)


    2 years ago

    Hello,

    This morning I installed Anti-Spam by CleanTalk on our development site and got an access key automatically.

    Now, I am trying to install the plugin on our live site. But, it says “Error: There is no access to add a new service.”

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Denis

    (@shagimuratov)

    Hi @mfulham,

    Thanks for the great question!

    You have to put the option ‘Policy about adding new sites without authorization’ on in the account Profile,
    https://cleantalk.org/my/profile#profile_options

    In this way, API allows adding a new site from third-party sources.

    Does it work for you?

    Thread Starter cgllc

    (@mfulham)

    Hi @shagimuratov ,

    Yes, this worked. Thank you for your help!

    Now that I have added both sites, should I change ‘Policy about adding new sites without authorization’ back to ‘Off’?

    Plugin Support SergeM

    (@serge00)

    It’s up to you, @mfulham.

    Generally yes, it’s more advisable to keep the option “Off”.

    Thank you.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 4 replies - 1 through 4 (of 4 total)
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