Same invoice IDs

  • Resolved vodokosov

    (@vodokosov)


    4 years, 10 months ago

    Hi friends!

    When I tested my new store I found that I can’t buy my digital goods via PayPal twice. And when I finish my second order of the same item PayPal shows me the following caption(error):

    “This invoice has already been paid. For more information, please contact the merchant”

    I’ve checked several solutions and found that in my case working is to turn on “No, allow multiple payments per invoice ID” in my PayPal settings.

    Honestly I don’t like that solution as I understand my woocommerce plugin generates same invoice IDs. And it is not correct. Invoice ID should be unique for each purchase.

    Does anyone know how to make invoice ID non repeating?

    Thanks in advance!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi there,

    Could you copy and paste your site’s system status report into this thread? You can get it from your dashboard by going to WooCommerce—> Status.

    Looking forward to hearing from you!

    Here it is, thanks!

    
### WordPress Environment ###

WordPress address (URL): https://migliorifirme.it
Site address (URL): https://migliorifirme.it
WC Version: 4.1.0
REST API Version: ? 1.0.7
WC Blocks Version: ? 2.5.16
Action Scheduler Version: ? 3.1.5
WC Admin Version: ? 1.1.1
Log Directory Writable: ?
WP Version: 5.4.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.16
PHP Post Max Size: 128 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.59.0
OpenSSL/1.0.2r

SUHOSIN Installed: –
MySQL Version: 5.6.40-84.0-log
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.1.0
WC Database Prefix: wpau_
Total Database Size: 66.44MB
Database Data Size: 47.04MB
Database Index Size: 19.40MB
wpau_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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custom_css: 6
customize_changeset: 6
dslc_downloads: 8
dslc_partners: 10
dslc_projects: 6
dslc_staff: 8
dslc_templates: 5
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page: 28
post: 17
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product: 8
product_variation: 35
revision: 91
wpcf7_contact_form: 1
wpforms: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (17) ###

Admin Menu Editor: by Janis Elsts – 1.9.5
BDroppy: by BDroppy – 1.3.3
Classic Editor: by WordPress Contributors – 1.5
Contact Form 7: by Takayuki Miyoshi – 5.1.8
GDPR Cookie Consent: by WebToffee – 1.8.8
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The GDPR Framework: by Data443 – 1.0.37
Gutenberg Blocks and Template Library by Otter: by ThemeIsle – 1.5.3
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SG Optimizer: by SiteGround – 5.5.4
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TinyMCE Advanced: by Andrew Ozz – 5.4.0
WooCommerce: by Automattic – 4.1.0
Wordfence Security: by Wordfence – 7.4.7
WPForms Lite: by WPForms – 1.6.0.1

### Inactive Plugins (1) ###

All-in-One WP Migration: by ServMask – 7.21

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #12 - /80486-shop/
Cart: #13 - /80486-cart/
Checkout: #31952 - /80486-checkout/
My account: #15 - /80486-my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Neve
Version: 2.7.0
Author URL: https://themeisle.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 268
Oldest: 2020-04-21 21:36:43 +0000
Newest: 2020-05-18 12:23:12 +0000

Pending: 1
Oldest: 2020-05-19 00:26:03 +0000
Newest: 2020-05-19 00:26:03 +0000
    Thread Starter vodokosov

    (@vodokosov)

    @rossviviano, thank you!

    I see that someone kalkar got ahead of me

    But as I was the first could you check my report first as well

    WordPress address (URL): https://mirusterra.com
    Site address (URL): https://mirusterra.com
    WooCommerce version: 4.1.0
    WooCommerce REST API package: 1.0.7 /home/e/egorkrasil/mirusterra/public_html/wp-content/plugins/woocommerce/packages/woocommerce-rest-api
    WooCommerce Blocks package: 2.5.16 /home/e/egorkrasil/mirusterra/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/
    Action Scheduler package: 3.1.5 /home/e/egorkrasil/mirusterra/public_html/wp-content/plugins/woocommerce/packages/action-scheduler
    WooCommerce Admin package: 1.1.1 /home/e/egorkrasil/mirusterra/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin
    Log directory writable: /home/e/egorkrasil/mirusterra/public_html/wp-content/uploads/wc-logs/
    WordPress version: 5.4.1
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    WordPress memory limit: 40 MB – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP
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    WordPress cron:
    Language: en_US
    External object cache: –
    Server environment
    Server info: Apache/2.4.10 (Unix)
    PHP version: 7.1.33 – We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
    PHP post max size: 100 MB
    PHP time limit: 600
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    Max upload size: 999 MB
    Default timezone is UTC:
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    Database prefix wp_
    Total Database Size 4.13MB
    Database Data Size 2.50MB
    Database Index Size 1.63MB
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    Post Type Counts
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    Decimal separator .
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    Taxonomies: Product types external (external), grouped (grouped), simple (simple), variable (variable)
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    Connected to WooCommerce.com: –
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    Shop base: #757 – /
    Cart: #824 – /cart/
    Checkout: #761 – /checkout/
    My account: #825 – /my-account/
    Terms and conditions: Page not set
    Theme
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    Version: 2.3.8
    Author URL: https://www.nordicmade.com
    Child theme: – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce support:
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    Oh sorry, I posted on the wrong topic!

    Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi again,

    @kalkar – No worries! It happens ??

    Back to @vodokosov,

    “This invoice has already been paid. For more information, please contact the merchant”

    Typically, this error shows up when more than one store is connected (or has been) to the same Paypal account, and order numbers are being re-used. When the order numbers are re-used, WooCommerce would see it as an already paid order and cannot complete the purchase. If you go to WooCommerce > Settings > Payments > Paypal, can you try changing your invoice prefix to see if that helps? – https://d.pr/free/i/O6SpCP

    • This reply was modified 4 years, 10 months ago by Ross V. a11n.
    Thread Starter vodokosov

    (@vodokosov)

    @rossviviano
    Many thanks!
    That helped!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Same invoice IDs’ is closed to new replies.