same domain points to secure/unsecure site

  • I’m having an issue with my domain name and I was wondering if anyone can offer some assistance because the host is taking their time (3 days) sending a response.

    I have a website hosted with a specific host but I needed a “.ink” domain extension and they didn’t offer that extension so I bought it from NameCheap. Now the website has a SSL certificate and works fine when I type the domain illadel.ink. But when I type https://www.illadel.ink the “unsecure website” warning pops up and the hosts parked domain name page pops up. I can’t figure out or find an answer and the host is telling me the domain is secure. I see it’s fine until I type “www” in front of the domain. Can anyone point me in the direction to get this figured out? I know my way around the control panel but I don’t wanna edit or delete the wrong thing and destroy almost 2 weeks worth of work.

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • It’s not the difference between a www and a non-www URL that you are using. The issue is the https:// vs https:// at the start of the URL.

    If you type the https:// the page will be unsecured because it’s over a standard HTTP connection. You need to use https:// all the time to ensure that you get a proper secured connection.

    From what I can see, your site is redirecting all https:// requests to https:// requests, so you should not have any issues. If you do see them you can force proper SSL connections using a plugin or set up a rule in your sites ,htaccess file.

    Thread Starter mfghost

    (@mfghost)

    @catacaustic

    I didn’t type “http” I just typed https://www.illadel.ink, or does www automatically use the http? In the back end on my host’s site it looks like the SSL is already being forced.

    View post on imgur.com

    When I set up the CDN with Quicloud they said the domain was pointing at my host’s CDN also and that would be an issue so I changed the CNAME in Quicloud’s CDN from “www.illadel.ink.cdn.hstgr.net” to “www.illadel.ink” assuming that was the issue he was talking about. Could that have been the problem you think? And thanks for the quick response.

    Thread Starter mfghost

    (@mfghost)

    I just tried the https://www.illadel.ink and it works now. The “www.illadel.ink.cdn.hstgr.net” must have been the issue. It didn’t fix it right away because it had to propagate I’m guessing. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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