Same Domain, New Website

  • Hello! I am tried to find a direct answer to this but I am not finding it so hoping someone can help. My current website is https://www.alpha1personaltraining.com. I have been building a brand new website behind the scenes that I want to replace that one with. That site currently lives at https://www.alpha1personaltraining2.com.

    We use HostGator and they assured me they could help with this. The day has come and now they are saying they cannot do it. I simply want the website currently showing under https://www.alpha1personaltraining2.com to be the one that shows under https://www.alpha1personaltraining.com.

    I would prefer to not have to move all my files from the WP account associated with training2.com to the WP account for training.com as it appears some malware is living in that site, so I would like to continue to use my nice clean WP account associated with training2.com and just get ride of the other entirely.

    Hoping someone can help me out with exactly how to do this as the information online isn’t clear enough where I am comfortable doing this without some further information

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hello @melwolf

    I would be happy to assist. Have you tried to create a redirect under your cPanel? You can do this under Domains/Redirects

    Thread Starter melwolf

    (@melwolf)

    I have not, only because I would prefer it not redirect, but replace the https://www.alpha1personaltraining.com entirely. Said differently, I don’t want to redirect to alpha1personaltraining2.com and have people notice that or get confused. I assume that would happen with a redirect would it not?

    The steps to do this are actually quite straightforward:

    1) In your hosting you have to put the old domain in the directory where the new domain is currently pointing. Your host’s support can and must be able to tell you how to do this.
    2) Once that’s done, you need to change the main domain in WordPress. You should still be able to log in to the backend with the 2nd domain. There you go to Settings > General and change the domain.
    3) Afterwards you will certainly have to log in again on the backend. There you then go to Settings > Permalinks and save them again without making any changes.

    Your new project uses Elementor. You also have to make the domain change there. Elementor provides instructions for this here: https://elementor.com/help/will-elementor-work-if-i-change-the-domain-of-my-website/

    If you have other plugins that use the domain in any way, you will have to change them there too.

    Thread Starter melwolf

    (@melwolf)

    @threadi would that effect the email associated with alpha1personaltraining.com? We run our emails through that Domain, so those need to remain unaffected

    Usually not. The assignment of domains to web hosting should happen independently of emails. Your hoster’s support can tell you more about this.

    Thread Starter melwolf

    (@melwolf)

    @threadi – That’s the biggest issue. HostGator is NOT being helpful at all. When I started this whole process they told me that all I would need to do was contact them and they would help with this. Now, they are saying they don’t help with this…. I had no less than 3 of their people along the way say they would be able to assist. So, now I am kind of feeling lost because this isn’t my area of expertise at all and my host support now is saying they don’t do this kind of thing.

    You either have to escalate what you describe with the host or you look for another one. It’s not a WordPress theme that it’s obviously currently dependent on, as with WordPress what you want to do as described would be very easy to do.

    Thread Starter melwolf

    (@melwolf)

    @threadi what would happen if I just changed the URLs in each respective WP account?

    If you change the main domain in WordPress to a domain that does not point to the installation, then it will no longer be accessible. In this case, you can only change the main domain back by accessing the database or entering wp-config.php via FTP. This is therefore not recommended at all.

Viewing 9 replies - 1 through 9 (of 9 total)
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