Same Day Booking Showing No rooms available in the dates requested.

Hi,
Thank you for your message. We are testing your website and we could book the Classic Room also if we have just made a reservation for the same room.
Could you please give us a more specific example with some date?

Thank you,
Best Regards,
VikWP Team

Check-in Date: 21/04/2022 and Check-out Date: 22/04/2022 1 room 1 Adult from the search gives the Eroor of No Rooms Available in the dates requested.

Here’s a screenshot of what i currently see.
https://paste.pics/f86f8610c87c66d5cf00841494f7b89f

Thank you, now it is more clear.
Please, from the Vik Booking Configuration Main Setting parameters, check if you have more than 0 days in the “Days in Advance for bookings”. If you have a different value than 0, it means that a customer will not be able to book a room on the same day.

I hope this helps.
Best Regards,
VikWP Team

it is set to 0.

this is the settings on my back end https://paste.pics/237f867f236cc413c35e4778989ccd4b

Thank you for the screenshot.
Could you please now check from the Type of price settings the “Minimum Hours in Advance” parameter? This parameter might be setup with an X minimum hours in advance.

Thank you,
Best Regards,
VikWP Team

I’ve searched for this option for quite some time now without finding it, the “Minimum House In Advance” parameter. Could you guide me as to what tab I’d find it or what section it should be under?

Hi,
you can find this parameter from the Vik Booking > Rate Plans > Type of prices > Your type of price > Minimum Hours in Advance.

I’m also attaching here a screenshot, I hope this helps.
Screenshot Attached

We remain at your disposal for any further information,
Best Regards,
VikWP Team

Thank you very much, the screenshot helped. It now works after changing the settings to 0 hours as suggested.