• Hi everyone,
    Looking for some advise on WordPress Site which was running on PHP 5.4. updated to PHP 7.0.33 to update wordpress to 5.7.

    Since this the website is having issues.
    I have tried deativating all the plugins, & Salient Visual Composer seems to be causing the issues.
    I have deativated it, site loads but with code showing front end. When I activate it site won’t load.
    Its running on Salient Version 4.10 & doesn’t show any updates?

    Thank you for taking your time out to help. I really appreciate it

    The page I need help with: [log in to see the link]

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  • Since this the website is having issues.
    I have tried deativating all the plugins, & Salient Visual Composer seems to be causing the issues.
    I have deativated it, site loads but with code showing front end. When I activate it site won’t load.

    This “Salient Visual Composer” plugin came with your “Salent” theme, which is a commercial product. WordPress support volunteers do not have access to commercial products, which makes it impossible to help you.

    According to the theme’s changelog, the current version is 13.0.3, released on March 31st, 2021. Your version is not dated, but see it seems to have been released to fix issues with WordPress 3.9 (released in 2014), so you’re really several generations behind.

    Its running on Salient Version 4.10 & doesn’t show any updates?

    WordPress doesn’t have access to the code of commercial themes and plugins, and there cannot show you updates. Every commercial theme and plugin developer handle their updates differently — but you generally need to enter some license key before you can see updates in the WordPress dashboard. This is definitely the case for all ThemeForest themes (the marketplace where the Salient theme is sold).

    Please contact your theme’s vendor or the marketplace where you purchased the theme from for assistance. And you definitely want to update the theme and all bunded plugins!

    Please see: https://themeforest.net/item/salient-responsive-multipurpose-theme/4363266/support

Viewing 1 replies (of 1 total)
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