SalesForce new endpoint with the Summer ‘17 release

  • Received an email about “SF new endpoint with the Summer ‘17 release” and wondering if the plugin will still work this summer. Here is the email from SF –

    * Currently targeted for June 2017; date subject to change.

    What is the impact of this change on customer orgs?
    Websites using the W2C/W2L forms will cease to create new cases and/or leads within customers’ Salesforce orgs if the websites are not updated with the new endpoint URL by the Summer ‘17 release.

    NOTE: The W2C/W2L HTML code generator functionality will be updated to reference the new endpoint URL with the Summer ‘17 release. As such, W2C/W2L form HTML code generated from the Summer ‘17 or later HTML code generator will already include the new endpoint and websites using this HTML code will not be impacted by this change.

    What action do I need to take?
    Customers using either or both of these functionalities will need to update the W2C/W2L HTML code in their websites by the Summer ‘17 release. As the new endpoint URL is already available, customers are strongly encouraged to complete these updates as soon as possible to take advantage of the improved functionality performance. See the Updating the Web-to-Case and Web-to-Lead Endpoint URL article for more details.

Viewing 15 replies - 1 through 15 (of 20 total)

  • Hi there,

    Got the same message from Salesforce.
    Will this be updated? The plugin works perfect so I hoop we can keep using it.

    Cheers Rik

    +1 on this issue.

    Please let us know this endpoint will be updated so we can re-assure our client.

    Thank you,

    We too got notification of this needing to be updated for a client. I did find that the plugin exposes a filter that allows you to make this update yourself if you have access and are comfortable editing to your theme’s files. Should work while waiting for a proper update.

    Drop this in your active theme’s functions.php

    
/**
 *----------------------------------------------------------------------
 * Updating the Web-to-Case and Web-to-Lead Endpoint URL
 *----------------------------------------------------------------------
 *
 * See: https://help.salesforce.com/articleView?eid=ss-tc&id=Updating-the-Web-to-Case-and-Web-to-Lead-Endpoint-URL&language=en_US&type=1
 * 
 * Websites using the W2C/W2L forms will cease to create new cases
 * and/or leads within customers’ Salesforce orgs if the websites are
 * not updated with the new endpoint URL by the Summer ‘17 release.
 *
 */
function update_gf_salesforce_request_subdomain( $sub, $test ) {
    return $test ? $sub : 'webto';
}
add_filter( 'gf_salesforce_request_subdomain', 'update_gf_salesforce_request_subdomain', 10, 2 );

    Current filter location in the plugin source:
    gravity-forms-salesforce/inc/web-to-lead.php [line 711]

    • This reply was modified 7 years, 7 months ago by CurtisL. Reason: Noting of filter source code location

    We have customers using this and wish to know if this is planned.

    We’ll have to look for alternatives in May if there’s no response by then.

    Thanks.

    +1

    Thanks

    Hi, and thank you CurtisL for this solution. Is there a way to test to see that my site’s forms are working correctly with Salesforce once I implement the code above?

    Has anyone heard anything about updating the Gravity Forms Salesforce Add-On?

    Thanks so much for any information!!

    Thank you, @curtisl! Your instruction was thorough and super helpful.

    I echo @webvixn’s request of a way to double check to see if this is working other than by sending a lead and seeing it go through to SalesForce. If anyone knows of a way to double check, please let me know. The people I work with are still wary that we’ll be set for June.

    • This reply was modified 7 years, 6 months ago by abdiyohan. Reason: forgot to check "notify me of follow-up replies via email"

    Hi there–Any updates on this? THANK YOU @curtisl for providing this workaround.

    @abdiyohan @webvixn Did either of you have success in validating this functionality?

    Not yet, @espo74. Hoping @curtisl or someone else responds soon.

    Question @abdiyohan: why add this to functions.php instead of just editing the file directly? This plugin has not been updated in over two years and one would assume any updates at this point would include this change in SF functionality. Seems as though this modification would save a little by not adding additional lines/calls to functions.php

    • This reply was modified 7 years, 6 months ago by espo74.

    @espo74 I think the code added to functions.php allows you to see the filter and make the url update found in gravity-forms-salesforce/inc/web-to-lead.php [line 711]. That’s how I was able to make the url update specified in the email. In lieu of an official update, this is what we had to do. Other than testing it by successfully sending a lead to SF, I’m not sure how to verify that we’re good for June 2017.

    @abdiyohan Thanks, but my question is why not modify the code directly instead of adding another filter to the functions file?

    Modifying the plugin code directly and replacing ‘www’ with ‘webto’

    			// Use test/www subdomain based on whether this is a test or live
			$sub = apply_filters( 'gf_salesforce_request_subdomain', ($test ? 'test' : 'www'), $test );

    @espo74 Lol, you’re over my head on this one (designer, not front-end/wordpress dev). If you’re looking for why I used Curtis’ method, he gave clear directions to someone who doesn’t work in php and they worked, is my reason. Yours makes sense, though.

    @curtisl my question is why not modify the plugin code directly instead of adding another filter to the functions file?

    Modifying the plugin code directly and replacing ‘www’ with ‘webto’

    This plugin has not been updated in over two years and one would assume any updates at this point would include this change in SF functionality.

    For those asking about how to test the updated code/endpoint that @curtisl graciously provided, if you enable the Gravity Forms Logging Plugin, it allows you to see the updated endpoint. Once you have the logging enabled, submit the form, and view the log. You should see something like the following:

    2017-05-24 12:53:19.333695 - DEBUG --> This is the data sent to Salesforce (at https://webto.salesforce.com/servlet/servlet.WebToLead?encoding=UTF-8:

    Instructions here on how to enable the plugin and view logs.

    • This reply was modified 7 years, 6 months ago by imadamberry. Reason: spacing
Viewing 15 replies - 1 through 15 (of 20 total)
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