• Resolved reagans123

    (@reagans123)


    Hi there,

    I’ve been testing with Salesforce integration and I am able to get a Lead added to Salesforce from the Gravity Form submission. But I am unable to generate a email notification on Salesforce when a lead is submitted. It seems everything is properly setup on Salesforce to trigger an email when a lead is added but it currently does not.

    Can you confirm that the API call from the plugin includes the following to properly trigger an email notification on Salesforce?

    When a Lead or Case is created via the API, the API call would need to include:
    
     "AssignmentRuleHeader" to trigger the Assignment Rules.
     "EmailHeader" with "triggerUserEmail" set to 'true' to generate assignment notification emails.
    

    For further reference, https://help.salesforce.com/articleView?id=000323134&type=1&mode=1

    Thanks in advance,

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