Sales Tax Incorrect

  • Resolved dcoder50

    (@dcoder50)


    5 years, 7 months ago

    It seems like most of our taxes are calculating correctly, but we just ran across an order that only charged 10.65 on a 560.84 order the zip and city is Danville, CA 94526 any insight into why this one city or zip would calculate incorrectly. I’m also concerned about the other tax rates, I hope they are correct.

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  • Plugin Contributor Radoslav Georgiev

    (@radogeorgiev)

    Hi @dcoder50,

    10.65 is surely not right for a 560.84 order in Danville. A quick check with the service that we use (https://www.taxjar.com/sales-tax-calculator/) indicates that the tax should be 8.25% and my tests in a local confirm it.

    Could you please open your checkout page with similar products and try to enter the given address to see what would be displayed?

    Thread Starter dcoder50

    (@dcoder50)

    We installed a woocommerce update and now the rate is showing correct for those items and address.

    Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi @dcoder50,

    Glad to hear an update helped! I’m going to mark this as resolved. If you have any further questions, you can start a new thread.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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