Sales Tax Import CSV Shows Import Complete But Nothing Is There

  • ellesspace

    (@ellesspace)


    5 years ago

    I am uploading my CSVs for setting tax rates in Woocommerce. I used the sample excel sheet and successfully uploaded my standard tax rates for my state and then created additional tax classes for the various county surtaxes.

    I tried to upload my first additional tax class yesterday. I uploaded the CSV in the appropriate additional tax class tab and saw a onscreen message saying import complete with the total number of imported tax rates and an “all done view tax rates” link. I went to view the tax rates and nothing was there, just a “no matching tax rates found.” I tried a few times with the same results.

    Today, I tried again and this time I was able to view the imported table with my tax rates for that same additional tax class. I have tried uploading the remaining CSVs for the other additional tax classes and keep having the same issue. It says the import was successful, but when I go to view the link it says “no matching tax rates found.”

    I’ve tried logging in and I have tried waiting to see if it eventually populates and still nothing. Any ideas what is wrong?

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