Sales Notification Size Issue

Hi @ttoaster,

Hope you’re doing well. Can you please share your website URL so we can investigate? You can also check back again after increasing notification width from settings panel. Please check this out: https://d.pr/i/3XPr3q

Let me know how it goes.

Thank you!

I have it set to 1000, but no matter what I set it to, and Update it (save it) the end result is a popup the exact same size!

My site is https://shop/talkytoaster.me.uk

Screen shots of the size setting for the popup and the resulting popup. below:

https://overtonteams-my.sharepoint.com/:i:/g/personal/martin_talkytoaster_me_uk/EddfLJwnWKtIiBNvXKkOt70BQWyYg-rpYE8jhTwsKAn9GQ?e=HX2Qfv

https://overtonteams-my.sharepoint.com/:i:/g/personal/martin_talkytoaster_me_uk/ESRb1d7npW5Eiiqzgw1JKpEBwoVuVh8PSpjOjdv6pyn2rw?e=o1vph1

Update: still seeing the same issues and also with Comment Notifications, so it appears to be an underlying shared code issue for popup/notification sizes.

Hi @ttoaster,

That’s really strange! Can you please create a support ticket here, so we could investigate and resolve this?

Thanks.

Ticket raised, hope you sort it out soon as this is the second issue that I’ve reported (the last one was to do with the Global Queue feature not working)…. That was over a month ago when I purchased your Pro version, and because it wasn’t working as advertised, I got a refund.