Sale price doenst show

Hello @joao98,

Greetings! If you apply a price adjustment or discount in the plugin’s global settings, both the regular and sale prices will be displayed on the product, reflecting the discount. However, if you apply role-based pricing, only the regular price and the role-based price set in our plugin will be shown, and the sale price will not be displayed. Please refer to the attached video to see how we apply the discount and role-based pricing. Additionally, we have tested our plugin with the Woodmart theme.

https://www.awesomescreenshot.com/video/32564792?key=b1f93274f8b6e384b8f1a5e1ae1aedaa

I hope this clarifies. Please feel free to contact us if the issue persists.

Hello,
I’ve seen the video and tried to do exactly the same thing, but it’s still the same…
I don’t want to put the discount directly into your plugin because I’m already pulling that data from my system and it’s already on the product page.
If I’m an administrator, everything is perfect, but if I log in as a consumer, the discount price doesn’t appear.

Here’s my link to watch the video:
https://www.awesomescreenshot.com/video/32578679?key=583238d8a385ff2bc062babd85310e37

Sorry to bother you, but I really needed this to work ??

Hello @joao98,

Thank you for sharing the video explaining the specific scenario. After reviewing it, I can confirm that role-based pricing is being applied to the product page for the user roles ‘linha 1, 2, & 3.’ This is why only the role-based prices are displayed when logged in with these roles. Since the administrator role doesn’t have role-based pricing set, both the regular and sale prices are shown.

https://prnt.sc/HORWgSy3i_R7

As mentioned earlier, when a price adjustment or discount is applied in the plugin’s global settings, both the regular and sale prices will be displayed, reflecting the discount.

https://prnt.sc/vTfY7D-dG4Co

I hope this clarifies things! Please feel free to reach out if you have any further questions. We are happy to assist!