Sale badge discount percent error

  • Resolved prendaunica

    (@prendaunica)


    3 years, 10 months ago

    Hello, the plugin is amazing, I’m using the free version to try it and I notice that when I apply a discount, the badge discount always show -100% of discount. The Price with discount is showed correctly and when I add to the Chart the Price is the correct too.

    My Products are Variables, and I choose Discount Type: Porcentaje de descuento en el precio del producto

    do you have a bug arround It or I made a mistake when configure the Discount ?

    Best regards,
    Lucas

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello Lucas,

    Thank you for the kind words and for writing to us.
    The plugin specifically is responsible for triggering discounts based on preset conditions. It isn’t really in charge of sales badges. Often time, that’s just a compatibility issue with your installed theme.

    You could contact your theme provider for some assistance. The sales badge feature is actually out of our plugin’s capacity.

    Regards,
    Adeniran.

    Thread Starter prendaunica

    (@prendaunica)

    Hello Adeniran,

    I noticed that the plugin not store de price with discount in the woocomerce Sale_price field. The Sale Badge calculate the discount percentage using Price and Sale_price, and how in that case the Sale_price is not completed discount is -100%.

    In which table and column can I find the discounted price?

    Best regards,
    Lucas

    Hello @prendaunica,

    Please start a conversation here on our website.
    The dev team would assist you ASAP.

    Regards,
    Adeniran.

Viewing 3 replies - 1 through 3 (of 3 total)
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