Safe deal

  • Resolved marat0998

    (@marat0998)


    3 years, 3 months ago

    Do you have marketplace safe deal function?
By safe deal I mean function which allows clients buy vendors’ products but the client’s payment sum is frozen and vendor can’t access the payment sum until client doesn’t “confirm” that the parcel from the vendor was delivered to him and everything is ok. Only after client’s confirmation the payment sum is unfrozen and the vendor can withdraw his payment to his own account. Thus after client confirm that the deal was successful the vendor automatically have money on his dashboard and can make payout to his bank account.
For example, such function realized in Workreap freelance marketplace theme – https://themeforest.net/item/workreap-freelance-marketplace-wordpress-theme/23712454
We need this function because if we use multivenor version of the website the vendors can cheat and sell products which are different from the item description on their product pages. Thus we need function to protect customers
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  • Hi @marat0998,

    By default, the payment will always be sent to the marketplace (admin) account first before the amount is split between the marketplace and the vendor. Sending the commission of the vendor can be done in multiple ways: you can send it automatically or you can send it manually. For your marketplace, you will need to use a payout solution that allows you to manually send or schedule the payout of the commissions of vendors.

    We have a list of payouts solutions that you can use for paying your vendors, you may check out the list here – https://www.wcvendors.com/2018/05/payments-explained.

    Cheers,
    Lloyd

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