Safari fails for invoices

  • Resolved 7thcircle

    (@7thcircle)


    2 years, 4 months ago

    I have a few sites that Safari users can make purchases from the shop without issue. If I create an invoice and send it to them it fails without ever sending data to Stripe.

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hello,

    If I create an invoice and send it to them it fails without ever sending data to Stripe.

    To get a better understanding of your site setup, please share the following:

    System Status:?You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Error log:?share a copy of the fatal error log found under WooCommerce > System Status > Logs (if available)

    Thread Starter 7thcircle

    (@7thcircle)

    
### WordPress Environment ###

WordPress address (URL): https://www.7thcircledesigns.com
Site address (URL): https://www.7thcircledesigns.com
WC Version: 6.7.0
REST API Version: ? 6.7.0
WC Blocks Version: ? 7.8.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: nginx/1.21.6
PHP Version: 8.0.21
PHP Post Max Size: 64 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 8.0.28-20
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

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WC Database Prefix: wp_
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### Post Type Counts ###

attachment: 70
br_notice: 1
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deprecated_log: 1
download: 22
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edd_payment: 109
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wc_membership_plan: 37
wc_product_tab: 45
wc_user_membership: 16
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### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (53) ###

Gravity Forms: by Gravity Forms – 2.6.4
WP Activity Log for Gravity Forms: by WP White Security – 1.2.1
WP Activity Log for Yoast SEO: by WP White Security – 1.3.0
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Inc. – 4.10.1

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Gravity Forms Mailchimp Add-On: by Gravity Forms – 5.1
Gravity Forms reCAPTCHA Add-On: by Gravity Forms – 1.1
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OMGF: by Daan from FFW.Press – 5.2.2
Kadence WooCommerce Email Designer: by Kadence WP – 1.5.2
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WooCommerce Anti Fraud: by OPMC Australia Pty Ltd – 4.3.1
WooCommerce Bookings: by WooCommerce – 1.15.58
WooCommerce Conditional Shipping and Payments: by WooCommerce – 1.14.0
WooCommerce Deposits: by WooCommerce – 1.5.11
Follow-Up Emails: by WooCommerce – 4.9.25
WooCommerce Stripe Gateway: by WooCommerce – 6.4.3
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WooCommerce Name Your Price: by Kathy Darling – 3.3.9
WooCommerce PayPal Payments: by WooCommerce – 1.9.0
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WooCommerce Smart Coupons: by StoreApps – 5.7.0
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WooCommerce: by Automattic – 6.7.0
Yoast SEO: by Team Yoast – 19.3
WP 2FA - Two-factor authentication for WordPress: by WP White Security – 2.2.1
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WP Activity Log for WooCommerce: by WP White Security – 1.4.4
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WP fail2ban: by Charles Lecklider – 4.4.0.6

### Dropin Plugins (3) ###

db-error.php: Database Error
maintenance.php: Maintenance Page
object-cache.php: GridPane Redis Object Cache

### Must Use Plugins (41) ###

7th Circle Designs Branding: by Eric Leuthardt - 7th Circle Designs – 2.1.1
7th Circle Designs CPT: by Eric Leuthardt - 7th Circle Designs – 1.1.3
Admin Notification Cleanup: by Eric Leuthardt - 7th Circle Designs – 1.3.0
Class Notes Tweaks: by Eric Leuthardt - 7th Circle Designs – 1.4.2
Client Management: by Eric Leuthardt - 7th Circle Designs – 2.1.5
Custom Comment Settings: by Eric Leuthardt - 7th Circle Designs – 2.5.1
Custom Email Sending: by Eric Leuthardt - 7th Circle Designs – 3.4.1
Custom Image Sizes: by Eric Leuthardt - 7th Circle Designs – 1.0.4
Customized WP Die Error Page: by Eric Leuthardt - 7th Circle Designs – 1.1.1
Custom Layout Changes: by Eric Leuthardt - 7th Circle Designs – 2.7.4
Custom Login Logo and Favicons: by Eric Leuthardt - 7th Circle Designs – 3.2.1
Custom Security Configurations: by Eric Leuthardt - 7th Circle Designs – 3.7.0
Custom User Settings: by Eric Leuthardt - 7th Circle Designs – 2.1.1
Disable Automatic Image Links: by Eric Leuthardt - 7th Circle Designs – 1.0.8
Enable Genesis Block Widgets: by Eric Leuthardt - 7th Circle Designs – 1.0.0
Filter WooCommerce Orders by Payment Method: by SkyVerge – 1.0.1
Genesis Excerpts Read More: by Eric Leuthardt - 7th Circle Designs – 1.0.3
GridPane Disable XMLRPC: by Jeff Cleverley – 0.1.0
GridPane Tweaks: by Eric Leuthardt - 7th Circle Designs – 1.3.1
Heartbeat Optimization: by Eric Leuthardt - 7th Circle Designs – 1.2.3
Optimize WooCommerce Checkout for Infinity Pro: by Eric Leuthardt - 7th Circle Designs – 1.5.4
Optimize WooCommerce Scripts: by Eric Leuthardt - 7th Circle Designs – 2.5.2
Remove WooCommerce Zoom, Gallery @ Single Product Page: by Eric Leuthardt - 7th Circle Designs – 1.0.1
Rename "My Account" Link @ WooCommerce/WP Nav Menu: by Eric Leuthardt - 7th Circle Designs – 1.0.0
RSS Branding and Customized Feeds: by Eric Leuthardt - 7th Circle Designs – 2.3.6
Show WooCommerce Product Visibility: by Eric Leuthardt - 7th Circle Designs – 1.0.5
WooCommerce 2FA Tab: by Eric Leuthardt - 7th Circle Designs – 1.0.0
WooCommerce Auto Image Removal: by Eric Leuthardt - 7th Circle Designs – 1.1.6
WooCommerce Checkout Cleanup: by Eric Leuthardt - 7th Circle Designs – 2.5.2
WooCommerce Email Sender Adjustments: by Eric Leuthardt - 7th Circle Designs – 1.2.10
WooCommerce Email Usernames: by Eric Leuthardt - 7th Circle Designs – 1.1.0
WooCommerce Extra Configurations: by Eric Leuthardt - 7th Circle Designs – 2.2.2
WooCommerce Extra Logging: by Eric Leuthardt - 7th Circle Designs – 1.1.0
WooCommerce Freelancer: by Eric Leuthardt - 7th Circle Designs – 3.2.1
WooCommerce GDPR Add-ons: by Eric Leuthardt - 7th Circle Designs – 1.2.6
WooCommerce Optional Related Products: by Eric Leuthardt - 7th Circle Designs – 1.1.2
WooCommerce Price and Stock Adjustments: by Eric Leuthardt - 7th Circle Designs – 2.2.5
WP 5.9 Author Dropdown Fix: by Eric Leuthardt - 7th Circle Designs – 1.0.0
WP CLI Login Command Server: by Evan Mattson – 1.3
WP fail2ban: by Charles Lecklider – 4.4.0.6
Yoast Cleaner: by Eric Leuthardt - 7th Circle Designs – 1.0.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: booking (booking)
bundle (bundle)
external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: ?

### WC Pages ###

Shop base: #22919 - /shop/
Cart: #22920 - /cart/
Checkout: #22921 - /checkout/
My account: #22922 - /my-account/
Terms and conditions: #25233 - /terms-of-service/

### Theme ###

Name: Infinity Pro
Version: 1.3.2
Author URL: https://www.studiopress.com/
Child Theme: ?
Parent Theme Name: Genesis
Parent Theme Version: 3.3.5
Parent Theme Author URL: https://www.studiopress.com/
WooCommerce Support: ?

### Templates ###

Overrides: –

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WordPress Multisite with Domain Mapping and SSL:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
Child Themes, Why You Should be Using Them, and How To Get Started:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
WordPress Solutions for Fundraising, Donations, and Charities:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
Efficient and Effortless WordPress Site Management on a Budget:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
Navigating Compliance Requirements for your Website:: Members: 1Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
Why the Most Popular Plugins may not be Your Best Option:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
Automating Content Sharing and More with IFTTT:: Members: 2Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
Leveraging Google's Productivity Tools:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
Improving Email Deliverability:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
How to Attain Hootsuite-Like Automation:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
Configuring and Optimizing WooCommerce:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://www.7thcircledesigns.com
Subscription Statuses: wc-active: 8
wc-expired: 1
wc-cancelled: 3

WooCommerce Account Connected: ? Yes
Active Product Key: ? No
Custom Retry Rules: ? No
Custom Retry Rule Class: ? No
Custom Raw Retry Rule: ? No
Custom Retry Rule: ? No
Retries Migration Status: ? Completed
Report Cache Enabled: ? Yes
Cache Update Failures: ? 0 failure

### Store Setup ###

Country / State: United States (US) — Texas

### Subscriptions by Payment Gateway ###

Stripe: wc-active: 7
wc-cancelled: 2

### Payment Gateway Support ###

Stripe: products
refunds
tokenization
add_payment_method
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions

PayPal: refunds
Cash on delivery: products
Check payments: products

### Product Bundles ###

Database Version: 6.16.0
Loopback Test: ?
Template Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: US
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: ?
Vault enabled: –
Logging enabled: ?
Reference Transactions: –
Used PayPal Checkout plugin: ?

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-07-19 19:05:00 -05:00
Options: ?
Notes: 28
Onboarding: completed

### Action Scheduler ###

Complete: 7,848
Oldest: 2022-06-18 11:15:02 -0500
Newest: 2022-07-19 11:12:15 -0500

Pending: 30
Oldest: 2022-07-19 11:15:02 -0500
Newest: 2023-01-01 16:26:36 -0600

### Name Your Price ###

Version: 
Template overrides: –

### Smart Coupons related settings ###

Number of coupons to show: 5
Number of characters in auto-generated coupon code: 
Valid order status for auto-generating coupon: processing
completed
partial-payment

Include tax in the amount of the generated gift card: no
Deduct credit/gift before doing tax calculations: no
Gift Card discount is inclusive of tax: no
Automatic deletion: no
Coupon emails: yes
Printing coupons: yes
Sell gift cards at less price?: no
Use gift card applied in first subscription order for subsequent renewals until credit reaches zero: yes
Renewal orders should not generate coupons even when they include a product that issues coupons: no
Allow sending of coupons to others: yes
Allow schedule sending of coupons?: yes
Combine emails: no
Auto generated coupon email: yes
Combined auto generated coupons email: no
Acknowledgement email: yes
Enable taxes: no
Prices entered with tax: no
Rounding: no
Display prices in the shop: excl
Display prices during cart and checkout: excl
Display tax totals: itemized
Enable the use of coupon codes: yes
Calculate coupon discounts sequentially: no
Account endpoints > Coupons: wc-smart-coupons

### Status report information ###

Generated at: 2022-07-19 11:12:24 -05:00
    Plugin Support Rafy

    (@nawaz0705)

    Hi @7thcircle

    Thank you for sharing the System Status Report.

    Typically, such issue happens due to a conflict with the theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing the conflict. You can find a more detailed explanation on how to do a conflict test here.

    Before you start

    • First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
    • Second, I would suggest installing a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community, and it allows you to disable plugins without affecting your current site visitors.

      • Let us know if this helps!

    Thread Starter 7thcircle

    (@7thcircle)

    I have narrowed the problem down to Stripe and only on invoices, not on store purchases. In this case the store does not send any requests to Stripe.com so the payment fails.

    The issue is exclusive to Safari and does not vary with the extensions used in Safari.

    Hello,

    Can you try it on another device I mean is the issue present on iPhone, Mac, iPad, or even when using Safari on other devices (e.g. a Laptop)?

    Can you please send a screenshot of your browser version you can use this tool then you can send the screenshot via https://snipboard.io – please follow the instructions on that page, then paste the URL in this thread.

    We’ll keep an eye on our inbox for your response. Thanks.

    • This reply was modified 2 years, 4 months ago by Igor H.
    Thread Starter 7thcircle

    (@7thcircle)

    The issue is on iPhone 13 with iOS 15.5, iPad Pro with iOS 15.5, the new M1 Mac and last years mac desktop all with the latest release and tested on a Mac laptop with Catalina

    Mirko P.

    (@rainfallnixfig)

    Hi @7thcircle,

    Thanks for getting back to us. I’m not able to replicate the issue in Safari.


    Link to image: https://i.imgur.com/cW18Xt0.png

    If I create an invoice and send it to them it fails without ever sending data to Stripe

    Can you tell us what steps you follow to create an invoice?

    So we’ll have more context to assist you.

    Do you see any error logs in WooCommerce > Status > Logs? Share any errors with us and we’ll be happy to look into this further.

    Cheers.

    Thread Starter 7thcircle

    (@7thcircle)

    To create the invoice….

      WooCommerce > Orders
      Add Order
      Select Customer
      Add items
      Under Order Actions select “EMail Invoice”
      Create Order 
    2022-07-18T18:48:54+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
account
====End Log====

2022-07-18T20:02:07+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_Ly2V****QqZOf7/sources request: Array
(
    [limit] => 100
)

====End Log====

2022-07-18T20:02:07+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_Ly2V****QqZOf7/sources request: Array
(
    [limit] => 100
)

====End Log====

2022-07-18T20:02:56+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_Ly2V****QqZOf7 request: Array
(
    [email] => d*****@r********s.com
    [description] => Name: *****   ******, Username: d*****@r********s.com
    [name] => *****   ******
    [metadata] => Array
        (
        )

    [preferred_locales] => Array
        (
            [0] => en-US
        )

)

====End Log====

2022-07-18T20:02:56+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers request: Array
(
    [email] => d*****@r********s.com
    [description] => Name: *****   ******, Username: d*****@r********s.com
    [name] => *****   ******
    [metadata] => Array
        (
        )

    [preferred_locales] => Array
        (
            [0] => en-US
        )

)

====End Log====

2022-07-18T20:02:57+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg request: Array
(
    [email] => d*****@r********s.com
    [description] => Name: *****   ******, Username: d*****@r********s.com
    [name] => *****   ******
    [metadata] => Array
        (
        )

    [preferred_locales] => Array
        (
            [0] => en-US
        )

)

====End Log====

2022-07-18T20:02:57+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
Error: stdClass Object
(
    [token_id] => 
    [customer] => cus_M5A******yBmEmg
    [source] => 
    [source_object] => 
    [payment_method] => 
)

====End Log====

2022-07-18T20:02:58+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg/sources request: Array
(
    [limit] => 100
)

====End Log====

2022-07-18T20:05:37+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg request: Array
(
    [email] => d*****@r********s.com
    [description] => Name: *****   ******, Username: d*****@r********s.com
    [name] => *****   ******
    [metadata] => Array
        (
        )

    [preferred_locales] => Array
        (
            [0] => en-US
        )

)

====End Log====

2022-07-18T20:05:38+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
Error: stdClass Object
(
    [token_id] => 
    [customer] => cus_M5A******yBmEmg
    [source] => 
    [source_object] => 
    [payment_method] => 
)

====End Log====

2022-07-18T20:05:38+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg/sources request: Array
(
    [limit] => 100
)

====End Log====

2022-07-18T20:07:24+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg request: Array
(
    [email] => d*****@r********s.com
    [description] => Name: *****   ******, Username: d*****@r********s.com
    [name] => *****   ******
    [metadata] => Array
        (
        )

    [preferred_locales] => Array
        (
            [0] => en-US
        )

)

====End Log====

2022-07-18T20:07:24+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
Error: stdClass Object
(
    [token_id] => 
    [customer] => cus_M5A******yBmEmg
    [source] => 
    [source_object] => 
    [payment_method] => 
)

====End Log====

2022-07-18T20:07:25+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg/sources request: Array
(
    [limit] => 100
)

====End Log====

2022-07-18T20:10:07+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg request: Array
(
    [email] => d*****@r********s.com
    [description] => Name: *****   ******, Username: d*****@r********s.com
    [name] => *****   ******
    [metadata] => Array
        (
        )

    [preferred_locales] => Array
        (
            [0] => en-US
        )

)

====End Log====

2022-07-18T20:10:08+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
Error: stdClass Object
(
    [token_id] => 
    [customer] => cus_M5A******yBmEmg
    [source] => 
    [source_object] => 
    [payment_method] => 
)

====End Log====

2022-07-18T20:10:08+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg/sources request: Array
(
    [limit] => 100
)

====End Log====

2022-07-18T20:11:32+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg request: Array
(
    [email] => d*****@r********s.com
    [description] => Name: *****   ******, Username: d*****@r********s.com
    [name] => *****   ******
    [metadata] => Array
        (
        )

    [preferred_locales] => Array
        (
            [0] => en-US
        )

)

====End Log====

2022-07-18T20:11:32+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
Error: stdClass Object
(
    [token_id] => 
    [customer] => cus_M5A******yBmEmg
    [source] => 
    [source_object] => 
    [payment_method] => 
)

====End Log====

2022-07-18T20:11:33+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg/sources request: Array
(
    [limit] => 100
)

====End Log====

2022-07-18T20:13:11+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg request: Array
(
    [email] => d*****@r********s.com
    [description] => Name: *****   ******, Username: d*****@r********s.com
    [name] => *****   ******
    [metadata] => Array
        (
        )

    [preferred_locales] => Array
        (
            [0] => en-US
        )

)

====End Log====

2022-07-18T20:13:12+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
Error: stdClass Object
(
    [token_id] => 
    [customer] => cus_M5A******yBmEmg
    [source] => 
    [source_object] => 
    [payment_method] => 
)

====End Log====

2022-07-18T20:13:12+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg/sources request: Array
(
    [limit] => 100
)

====End Log====

2022-07-18T20:15:41+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg request: Array
(
    [email] => d*****@r********s.com
    [description] => Name: *****   ******, Username: d*****@r********s.com
    [name] => *****   ******
    [metadata] => Array
        (
        )

    [preferred_locales] => Array
        (
            [0] => en-US
        )

)

====End Log====

2022-07-18T20:15:41+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
Error: stdClass Object
(
    [token_id] => 
    [customer] => cus_M5A******yBmEmg
    [source] => 
    [source_object] => 
    [payment_method] => 
)

====End Log====

2022-07-18T20:15:42+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg/sources request: Array
(
    [limit] => 100
)

====End Log====

2022-07-18T20:19:30+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg request: Array
(
    [email] => d*****@r********s.com
    [description] => Name: *****   ******, Username: d*****@r********s.com
    [name] => *****   ******
    [metadata] => Array
        (
        )

    [preferred_locales] => Array
        (
            [0] => en-US
        )

)

====End Log====

2022-07-18T20:19:31+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
Error: stdClass Object
(
    [token_id] => 
    [customer] => cus_M5A******yBmEmg
    [source] => 
    [source_object] => 
    [payment_method] => 
)

====End Log====

2022-07-18T20:19:31+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg/sources request: Array
(
    [limit] => 100
)

====End Log====

2022-07-18T20:21:27+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg request: Array
(
    [email] => d*****@r********s.com
    [description] => Name: *****   ******, Username: d*****@r********s.com
    [name] => *****   ******
    [metadata] => Array
        (
        )

    [preferred_locales] => Array
        (
            [0] => en-US
        )

)

====End Log====

2022-07-18T20:21:27+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
Error: stdClass Object
(
    [token_id] => 
    [customer] => cus_M5A******yBmEmg
    [source] => 
    [source_object] => 
    [payment_method] => 
)

====End Log====

2022-07-18T20:21:28+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg/sources request: Array
(
    [limit] => 100
)

====End Log====

2022-07-18T20:22:54+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg request: Array
(
    [email] => d*****@r********s.com
    [description] => Name: *****   ******, Username: d*****@r********s.com
    [name] => *****   ******
    [metadata] => Array
        (
        )

    [preferred_locales] => Array
        (
            [0] => en-US
        )

)

====End Log====

2022-07-18T20:22:54+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
Error: stdClass Object
(
    [token_id] => 
    [customer] => cus_M5A******yBmEmg
    [source] => 
    [source_object] => 
    [payment_method] => 
)

====End Log====

2022-07-18T20:22:54+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg/sources request: Array
(
    [limit] => 100
)

====End Log====

2022-07-18T20:26:35+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg request: Array
(
    [email] => d*****@r********s.com
    [description] => Name: *****   ******, Username: d*****@r********s.com
    [name] => *****   ******
    [metadata] => Array
        (
        )

    [preferred_locales] => Array
        (
            [0] => en-US
        )

)

====End Log====

2022-07-18T20:26:35+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
Error: stdClass Object
(
    [token_id] => 
    [customer] => cus_M5A******yBmEmg
    [source] => 
    [source_object] => 
    [payment_method] => 
)

====End Log====

2022-07-18T20:26:35+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg/sources request: Array
(
    [limit] => 100
)

====End Log====

2022-07-18T20:31:05+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg request: Array
(
    [email] => d*****@r********s.com
    [description] => Name: *****   ******, Username: d*****@r********s.com
    [name] => *****   ******
    [metadata] => Array
        (
        )

    [preferred_locales] => Array
        (
            [0] => en-US
        )

)

====End Log====

2022-07-18T20:31:05+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
Error: stdClass Object
(
    [token_id] => 
    [customer] => cus_M5A******yBmEmg
    [source] => 
    [source_object] => 
    [payment_method] => 
)

====End Log====

2022-07-18T20:31:06+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg/sources request: Array
(
    [limit] => 100
)

====End Log====

2022-07-18T20:32:21+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers/cus_M5A******yBmEmg request: Array
(
    [email] => d*****@r********s.com
    [description] => Name: *****   ******, Username: d*****@r********s.com
    [name] => *****   ******
    [metadata] => Array
        (
        )

    [preferred_locales] => Array
        (
            [0] => en-US
        )

)

====End Log====

    Hello,

    To continue troubleshooting, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread in your response.

    We’ll be glad to check this further for you, thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Safari fails for invoices’ is closed to new replies.