Sadly not working with some products :(

  • Resolved inkvader

    (@inkvader)


    2 years, 1 month ago

    Hey Fahad!
    I’m so glad I found your plugin, it’s great and I would love to use it!

    But it is not working correctly on my page and I don’t know why.
    I’m using the newest Version of Elementor + Elementor Pro and Hello Theme.

    I found out, that your plugin is only adding Items to the cart that have exactly 1 variation to choose from.
    But as soon as there are products without variations at all or products that have 2 variations like “size” + “color”, the menu-cart opens as expected but the products are not added to the cart.

    Products with 2 variations sometimes show an error message like “Size is a required field”.

    What more information do you need to help me solve this issue? I tried to deactivate all other third party plugins to be sure that it’s not caused by other plugins…

    It would be nice to use your plugin, because it is excactly what I think should be implemented in Woocommerce and Elementor from the beginning. It’s so easy and gives a nice feedback to the user!

    Thanks!

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    I need your help for sure, kindly use the urgent help option under the help tab on the settings page. I need to troubleshoot this new case.

    Thread Starter inkvader

    (@inkvader)

    Thanks for your response!
    I can’t find a settings page to this plugin. Is there one?

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    No, it has no settings page.

    Thread Starter inkvader

    (@inkvader)

    Hey Fahad,
    if it has no settings page where should I “use the urgent help option under the help tab on the settings page”? .. What am I supposed to do?

    Thanks in advance

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    A google meeting would work I hope, let me know the time and we can check it together https://meet.google.com/wux-fywy-cff. I am already working on this task, maybe it will be fixed before we meet for this.

    Thread Starter inkvader

    (@inkvader)

    Hey Fahad,
    any updates on this?
    Would still be nice to use your plugin.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    I can test it with you and improve if anything is still not working, please confirm your availability.

    Thread Starter inkvader

    (@inkvader)

    I just set up a simple elementor test page to identify if the problem.
    I can give you access data to login or we can have a look together.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    No problem, I can surely test it with you. The same meeting link which was provided earlier will work always, just let me know whenever you are ready to test it with me.

    Thread Starter inkvader

    (@inkvader)

    I’m ready now or later today ??

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Join me then

Viewing 11 replies - 1 through 11 (of 11 total)
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