S2M is automatically demoting inactive users to subscriber role
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Greetings:
We’re running S2M and BuddyPress on a WP platform. We define Inactive users as expired members in a CMS environment, and S2Member Level 1 users as active (paid up) members. We do not use the Subscriber role.
Until recently, this worked fine, but suddenly about two weeks ago, all Inactive users were demoted by S2M to Subscriber. When I attempt to promote a subscriber user back to inactive, pretty soon that record is once again demoted to subscriber by S2M.
I must have somehow changed a S2M setting, or something else happened, because all this apparently began without conscious action on my part.
What S2M Settings or other parameters should I look for to stop this automatic demotion? Other ideas on what may be causing this automated demotion?
Thanks,
Airpilot
Webmaster
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