running smoothy until

  • Resolved Rand HOPPE

    (@rand-hoppe)


    1 year, 2 months ago

    Running smoothly, receiving emails from PayPal, etc. Updating plug-ins, and WP… Otherwise no changes

    Order emails from PayPal starting Sept. 14 now say “Shopping Cart” in Description instead of what is tagged as wp_cart_button on the shopping page.

    Any ideas?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, can you share the shortcode you are currently using? Also what text is entered in the email body field?

    Thank you.

    Thread Starter Rand HOPPE

    (@rand-hoppe)

    I just sent a test transaction with the item that has the shortcode [wp_cart_button name=”Foxhole poster” price=”10.00″]

    I have the buyer email checkbox checked, but nothing was received. I’m not concerned about that, really just the PayPal emails. I don’t have the seller email checkbox checked.

    But, as I originally wrote, the email I am concerned about is the PayPal “Notification of payment received” email. The email I received did not include the words “Foxhole poster” in the Description, just the words “Shopping Cart.”

    If I log into PayPal, I can see “Foxhole poster” in the details of the transaction.

    Thanks for any help!

    • This reply was modified 1 year, 2 months ago by Rand HOPPE.
    Plugin Contributor mbrsolution

    (@mbrsolution)

    Thank you for providing more information. Please use the following troubleshooting steps. Let me know if they help you.

    https://www.tipsandtricks-hq.com/ecommerce/payment-testing-checklist-for-simple-shopping-cart-plugin

    Kind regards.

    Thread Starter Rand HOPPE

    (@rand-hoppe)

    I turned on debug, ran two transactions, and nothing was written to ipn_handle_debug.txt

    Plugin Contributor mbrsolution

    (@mbrsolution)

    I turned on debug, ran two transactions, and nothing was written to ipn_handle_debug.txt

    Are you using the standard PayPal checkout option? If you are, then make sure you have the?PayPal IPN feature?enabled so the plugin can get the notification after the transaction.

    Kind regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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