• Resolved Alex

    (@alexblack369)


    Hi,

    Is there any possibility to run an email sequence from the backend? I want to start up an email sequence for a contact by myself, not to wait for some action from that contact.

    How can I achieve this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Shahjahan Jewel

    (@techjewel)

    Yes sure, from the Contact -> Emails, you can select an automation and run.

    Thread Starter Alex

    (@alexblack369)

    Hi @techjewel, thanks for the reply, but how to run automation from the email section of a contact? if there is a button for that I can’t find it, it simply isn’t there.. Can you explain this further, maybe with a picture?

    If email sequence must be sent through automation, what action needs to be set first? I tried Apply Tag, but anyway, that makes no sense to me if I want to trigger email sequence manually.

    Can you please explain, step by step, how an email sequence can be sent manually from a backend?

    Thread Starter Alex

    (@alexblack369)

    Thanks for getting back to me – anyway, I managed to do what I wanted, and found that easier way is to simply set action tag applied, and then apply wanted tag to the contact. It’s inconvenient, thought, that Email Sequences and Automations sections must be cleared first if you want for this to work, so I can’t be comfortable and rely on this tactic.

    The bigger problem is inconsistent deliverability of emails if recipient has a gmail account: it happens that automation is triggered, and all the emails arrive at once, together with the last email in the sequence. This doesn’t happens if contact email is business email (for example – [email protected]).

Viewing 3 replies - 1 through 3 (of 3 total)
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