Rules problem

  • Resolved winsa27

    (@winsa27)


    3 years, 6 months ago

    We have tried your module but we have a problem in the configuration.

    We have a product A where we hide the carriers except Pick up in store

    We have a product B or we hide the carriers except home delivery.

    It works well if there is product A or product B in the cart.

    But if we have product A and B in the basket at the same time, we no longer have any carriers to offer.

    How to solve this problem ?

    Thanks for your help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Winsa27,

    Thanks for contacting us.

    In this type of situation, you need to add two product-based rules.

    Please review below with an example.

    Case – 1:
    Rule 1: Cart contains Product = Product A
    Rule 2: Cart contains Product != Product B

    Case – 2:
    Rule 1: Cart contains Product = Product B
    Rule 2: Cart contains Product != Product A

    From the above case, it will only check the rules if both products do not exist in the cart.

    Hope this helps. Let me know how it works.

    Best Regards,
    Hitendra & Dotstore Team

    Thread Starter winsa27

    (@winsa27)

    Hello,

    Thank you for your reply. In the example you gave us the rule is based on a product contained in the basket.

    The concern is that when we choose this option and indicate the 3 letters of a product, it is indicated that there are no results even though the products do exist.

    This is why in our case we have made the rules on the categories of products.

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Winsa27,

    Thanks for your reply.

    Okay, I think you try to search the wrong title or variable product title and might not display it in the list.

    Our current light version supports simple products only.

    Please verify the product type and let us know if you found anything.

    Best Regards,
    Hitendra & Dotstore Team

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Winsa27,
    ?
    We haven’t heard back from you in a while, so I’m going to mark this as resolved.
    ?
    If you have any further questions, you can start a new thread.
    ?
    Best Regards,
    Hitendra & Dotstore Team

Viewing 4 replies - 1 through 4 (of 4 total)
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