Rule Update Failed

  • Resolved brandtech

    (@brandtech)


    2 years, 3 months ago

    Hi everyone,
    i keep getting this error out of nowhere.

    Rule Update Failed
    No rules were updated. Please verify you have permissions to write to the /wp-content/wflogs directory.

    wflogs has 755 rights and rules.php has 644. Rules.php is 0 bytes.

    Anyone has any idea on how to solve this?

Viewing 1 replies (of 1 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @brandtech, thanks for getting in touch!

    I’d check that the process owner on your folders that have 755/644 permissions is www-data, too.

    If all that seems good, navigate to your wp-content/wflogs folder and delete the contents entirely. Wordfence should try to repopulate it within 30 minutes so could solve any issues if the files are corrupted or unusually large.

    If you continue to have persistent problems with this file/folder but don’t see connectivity or permissions failures/error messages in your Wordfence > Tools > Diagnostics page, you can bypass this entirely by setting Wordfence to write to the MySQLi storage engine instead of a file: https://www.wordfence.com/help/firewall/mysqli-storage-engine/

    I hope that helps you out!

    Peter.

Viewing 1 replies (of 1 total)
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