RSVP confirmation email to admin or free tickets

Hi @swbdatw

Thanks for reaching out. Let me help you with this one.

I think you could try using one of this extensions:

• Organizer Notification Email
• Event Tickets: Ticket Email Settings

As always, please test this on your staging site before applying it to your live site.

Let me know if you have further questions or concerns.

Hello,
unfortunately I have not made any progress.
The Ticket Email Settings extension has not been active for a long time. This has done nothing.
And after I installed the Organizer Notification Email extension, I still don’t receive any emails as an admin, but the RSVP booker also suddenly no longer receives a confirmation email.
That was no help unfortunately… too bad

Hi @swbdatw

Thanks for your response.

Please deactivate those plugins I recommended, and use the snippet below:

add_filter( 'tec_tickets_emails_dispatcher_rsvp_headers', 'my_add_bcc_email_headers' );
 
function my_add_bcc_email_headers( $headers ) {
     
    $headers['Bcc'] = 'YOUR NAME <[email protected]>';
     
    return $headers;
}

You’ll need to change name and email for it to work. If you’re not familiar how to implement the code above, you can use the Code Snippets plugin, which removes the need to add custom snippets to your theme’s functions.php file.

Moreover, please see our knowledgebase article that will help you customize the email content and resolve SMTP issues:

• https://theeventscalendar.com/knowledgebase/event-tickets-emails/
• https://theeventscalendar.com/knowledgebase/smtp-email-deliverability-issues/

I hope this helps, and please let me know if you have further questions or concerns.

Hi there,

It seems like this thread has been quiet for a bit, so we’ll go ahead and mark it as resolved. However, if any further questions or concerns come up, please don’t hesitate to start a new thread.