RSVP Button Not Working

  • Resolved torrielynn

    (@torrielynn)


    1 year, 8 months ago

    Hi,

    I have a client using the Event Tickets/RSVP plugin, and the RSVP button doesn’t work for anyone not logged into WordPress, even though they have that setting turned off. This seems to be directly linked to whether someone is logged into WordPress, as the RSVP function works fine when I or my client are logged in. I also noticed that CSS applied is no longer applied for non-logged in users.

    When they click the button, nothing happens – it doesn’t even prompt them to login to WordPress. I’ve tested this, and even when I turn on the login requirement for RSVP, it still doesn’t do anything when the button is clicked.

    Can you advise what is happening and how to rectify?

    Below is the Logged In view:

    https://drive.google.com/file/d/1AAbatj5XgdNAOc9w6DgvndBN11IFj0Bn/view?usp=sharing

    Below is the non-Logged in view:

    https://drive.google.com/file/d/1ABclFtUsXrASc_gDI94bxbiM3_foFv8p/view?usp=sharing

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support tristan083

    (@tristan083)

    Hi @torrielynn ,

    Thank you for reaching out, and I’m sorry to learn of the difficulties.

    I suspect there’s a conflict that’s causing the issue here. It would be good to test for conflicts. Could you follow the following steps?

    1. Deactivate all other plugins except for The Events Calendar Plugins.
    2. Switching to the Default theme.

    Please read the Testing for Conflicts Article before doing anything. 

    To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

    Plugin Support Darian

    (@d0153)

    Hi @torrielynn

    This thread has been inactive for a while, so we’ll go ahead and mark it Resolved. Please open a new thread if any other questions arise, and we’d be happy to help.

Viewing 2 replies - 1 through 2 (of 2 total)
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