• Resolved tdturn2

    (@tdturn2)


    Though Apple has accepted the podcast, blank lines at the top of the feed are causing the RSS validation to fail and won’t permit submission on Spotify and others.

    I’ve already checked the box under Advanced for this setting:
    Do not allow other plugins to modify podcast feeds.

    Any specific known causes for this?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Angelo Mandato

    (@amandato)

    Hello @tdturn2,

    Thanks for using PowerPress!

    I went to your main home page and viewed the source and found the 2 blank spaces there as well. This usually means one of the following:

    • A plugin has a file that is including spaces to page loads before the header is included by your theme
    • A theme file has left some spaces in code before the header is included, possibly in functions.php
    • Your wp-config.php may have a couple blank lines at the top before the start of the php tag

    You can diagnose the first 2 with these instructions: https://create.blubrry.com/resources/powerpress/powerpress-settings/media-appearance/resolving-plugin-theme-conflict-issues/ Basically disabling plugin one by one until you figure out which plugin or theme is causing the issue.

    The 3rd can be confirmed if you have all of your plugins disabled as well as using a fresh theme from WordPress core such as twentyeighteen. More than likely a plugin you recently updated most likely ended a script file and then added a couple lines after the closing ?>.

    Thanks,
    Angelo

    Plugin Support Shawn

    (@shawnogordo)

    If you are a customer of either WP Engine or Bluehost, these companies sometimes use a plugin that causes this to happen (it’s not a plugin you can access thru your normal WordPress dashboard). If you are using either of these companies, contact their support.

    Otherwise, try this:
    1.) Log in to your WordPress site and hover over the PowerPress link in the left-hand sidebar. Click the Settings link in the popup menu. Switch to Advanced mode if you’re not already there
    2.) Click the Feeds tab. Check the box next to “Do not allow other plugins to modify podcast feeds” and click the Save Changes button
    3.) Clear any site caches, if applicable

    If none of that helps, there could be a conflict with either your WordPress theme or another plugin outside of PowerPress. This document has suggestions on how to diagnose the situation if that’s the case:
    https://create.blubrry.com/resources/powerpress/using-powerpress/diagnosing-feed-andor-player-issues-with-powerpress/

    Thread Starter tdturn2

    (@tdturn2)

    Thank you, all. It ended up being some blank lines at the bottom of my function.php that I hadn’t noticed. I appreciate the quick feedback and help!

    Plugin Support Shawn

    (@shawnogordo)

    Thanks for the update and letting us know how you were able to fix it!

Viewing 4 replies - 1 through 4 (of 4 total)
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