• Resolved tj007

    (@tiajohnson)


    Hi there! The plugin shortcode works great! The rss player doesn’t show up on the page however when you refresh the page it then populates. Any insight into why this would happen?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Veda

    (@vedathemes)

    Hi there,

    Thanks for trying Podcast Player.

    Your podcast feed is working just fine on my test page. Let’s first ensure that the shortcode is entered correctly.

    I have made a short screencast video for your podcast feed. Please download the video from the link below. Check you have entered the shortcode similar to what shown in the video.

    https://send.firefox.com/download/ac8309bd9e462335/#9BnoUnAGtiaH7eKQMZGIHQ

    Please inform if this is not the issue. We will try something else.

    Thanks

    Thread Starter tj007

    (@tiajohnson)

    Hi! The updated the shortcode to what you had in the video but still having issues.

    When you first go to the page, I am getting just a player bar. But then if I click the refresh button on the browser page, the full player appears.If you click around the site and come back to the page, you will see just a player bar.

    Plugin Author Veda

    (@vedathemes)

    Hi there,

    I checked the page again, it seems everything looks fine. The black bar you see at the beginning is because website page has not been fully loaded. The player is displayed using JavaScript once all page content has been loaded.

    It seems the website loaded too much content (CSS, JS and font icons) from many plugins like wolf playlist manager, rev slider, wolf share, croma music, iron audioplayer among others. May be removing some non essential plugins or using some optimization plugin may help to load the page faster.

    Please check again and inform if you need more help on this OR if any other help is required.

    Thanks

    Plugin Author Veda

    (@vedathemes)

    I will also put some loading sign in the next update (instead of showing semi loaded content). Thanks for informing about it.

    Thread Starter tj007

    (@tiajohnson)

    Awesome! Thank you so much. Your suggestions worked ??

    Also, did you happen to have any shortcode for continuous play of the rss player?

    Plugin Author Veda

    (@vedathemes)

    Hi there,

    Podcast Player is already set for continuous play (Next episode will play after finish of currently playing episode).

    Please inform if you need any help with podcast player.

    Thanks,

    Plugin Author Veda

    (@vedathemes)

    Hi @tiajohnson ,

    I just rechecked you webpage again and noticed that there is some other problem with the website. I regret that I could not get it earlier.

    Whenever you arrive on the podcast page from some other page of your website, it does not load the podcast player. It seems the content of your website is loaded using some sort of Ajax functionality (which load new content dynamically without page refresh). This functionality is not working correctly with normal webpage flow.

    Can you inform what plugin or functionality you are using to load other pages without page reload? I will analyze it in detail and check why this is happening.

    Thanks

    Thread Starter tj007

    (@tiajohnson)

    Greetings, thank you for looking into this further! The plugin is Croma Music that uses AJAX functionality. My partner was asking if there is way to work with you directly.

    Plugin Author Veda

    (@vedathemes)

    Hi @tiajohnson ,

    Ya sure. You can contact me on [email protected] for detailed conversation.

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
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