RSS integration not working?

  • Resolved cars4starters

    (@cars4starters)


    9 months, 1 week ago

    Have just moved over from MailerLite.

    Trying to get RSS integration to work.

    It all looks good to go and the the rss feed loads, but produces nothing.

    This is the same feed that I used successfully with MailerLite.

    In the preview it shows placeholders (title, image and description), but in the email nothing at all shows, ecept for contact details etc.

    Can anyone suggest what I am doing wrong?

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  • Thread Starter cars4starters

    (@cars4starters)

    After 3 weeks I have been unable to get RSS to work, specifically the featured image in email.

    This is despite the help of support.

    The email is generated, with the title and post excerpt, but no featured image — just the placeholder.

    The problem seems to revolve around where Brevo looks for the image in the feed and how it is presented in the feed.

    I am using the plugin?RSS feed with featured images | RSS Chimp by?kerosindigital with the enclosure option enabled to add featured image to feed.

    Brevo template set to placeholder {{ item.MEDIA_CONTENT }}

    Feed shows media content tag, but Brevo is still unable to find it.

    Have any other WordPress users experienced this problem?

    Plugin Support alexisbienayme

    (@alexisbienayme)

    Hi,

    I am sorry to hear that you’re unable to set the RSS integration. Don’t hesitate to contact us at https://account.brevo.com/support, and we will find a solution for you.

    Best Regards,

    Alexis

Viewing 2 replies - 1 through 2 (of 2 total)
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