Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support AndreeaR

    (@andreearadacina21)

    Hey @mesbarnews,

    Thank you for reaching out!

    I tested the feed and I didn’t encounter issues when importing items. Can you please share more details about the problem?

    • did something happen 4 days ago that caused this?
    • do you have any screenshots?
    • can you try reimporting using this feed and see if you still encounter issues?
    Thread Starter mesbarnews

    (@mesbarnews)

    Thank you for the reply

    i also deactivated some plugins and still same issue

    4 days ago we only updated the plugin

    same feed and also added more feeds from same source , still same issue

    other feeds sample :

    https://wam.ae/ar/rss/feed/g4t5vub96x?slug=english-rss-viewnull&vsCode=avs-001-1jc74qmeu0pl&type=rss

    Plugin Support AndreeaR

    (@andreearadacina21)

    Hey @mesbarnews,

    We appreciate your cooperation in reporting the issue you’re encountering. We are sorry for the inconvenience, and we have confirmed the problem. A bug report has been created and forwarded to our product development team for review.

    What happens next?

    Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report.

    Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.

    If you have any additional information that may assist with prioritization or resolution, feel free to reply.

    If you have any additional questions or concerns, please feel free to let us know. Again, we apologize for the inconvenience and thank you for your patience.

    Thread Starter mesbarnews

    (@mesbarnews)

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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