RPs credited to Billing Email instead of Customer account’s Email
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Hi
We are trying wp-royalty plugin on the site. we allowed customers to save many addresses & Email ids and use it as billing / Shipping details.
when customers placing order with the email id as billing email Id which other than their account’s email Id, reward points crediting to billing email Id and not showing in their my account page.
we need to credit Reward points to account’s email Id regardless of the usage of other email ids as billing email.
can you help to fulfil this requirements.
Note – WP Version – 6.4.2, Woocommerce – 8.2.2, WPLoyalty – 1.2.8
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Hi,
Thank you for reaching out to us.
WPLoyalty uses billing email ID as unique identifier. If you use a different email ID as billing email ID instead of the one associated with your account, Points/ Rewards will be added to the billing email ID.
We acknowledge that this may pose an inconvenience, but this approach enables WPLoyalty to support guest users who place orders.
However, there is a solution to offer Points/Rewards to the email ID associated with the account through the use of a small code snippet.
To offer the snippet, can you open a support ticket through the following link:?https://wployalty.net/support/ and share your requirements there?
Looking forward to assisting you on this.
Thanks
Team WPLoyalty
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