• Resolved David Innes

    (@david-innes)


    I didn’t built the site but I’ve been asked to troubleshoot. It looks like when the non-premium Astra theme and Royal Elementor Addons and Templates plugin are active two sets of the <head> code are sent.

    This doesn’t seem to hurt the site display but it does cause the Google Tag Manager script to fire twice on every page load.

    When I deactivate the plugin the duplicate <head> disappears. Same if I instead activate a different theme.

    Have you seen this issue before? And if so do you have a workaround?

    For now I’m going to move the Tag Manager script to the footer, which solves the immediate duplicate tag issue. But this won’t be ideal for the client’s SEO contractors.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Nick WP Royal Support

    (@elementoraddonswpr)

    Hi, Sorry for the delay, I will recheck this with developers and get back.

    Kind Regards,
    Nick

    Plugin Contributor George

    (@rubeushagrid13)

    Hello again,

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email:?[email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email –?[email protected]?as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. don’t forget to mention support url from www.remarpro.com

    Kind regards,
    George

Viewing 2 replies - 1 through 2 (of 2 total)
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