• Resolved m0rry88

    (@m0rry88)


    How do I disable row striping by default? The row striping box is unchecked under settings, but it still stripes after I paste the shortcode. It looks fine in preview.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hi @m0rry88

    To disable row striping, please make sure you have followed the instruction –
    1. Open the needed Data Table inside your WP admin area
    2. Go Settings-> Design Tab-> Row Striping – make sure it is unchecked – https://prntscr.com/i19t6n
    3. Save the changes you made.
    4. Also you need to clean cache in your cache plugin and clean cache and cookies in your browser and reload the page with Data Table.

    Thread Starter m0rry88

    (@m0rry88)

    Hello, as I said in the first post, the box under row striping is unchecked, but it still shows the row striping after I use the shortcode.

    Plugin Author supsystic

    (@supsysticcom)

    Hi @m0rry88

    Please make sure you have cleaned cache in your cache plugin and cleaned cache and cookies in your browser and reloaded the page with Data Table.

    Otherwise, most likely there is a conflict with your other plugin or your theme. We hope you understand that we can’t test our products with all other plugins and themes that are available on the market, and we can’t control the other developers. Therefore bad code of other plugins or templates can provoke a lot of problems.

    Please try to deactivate all your plugins one by one and check the issue. Thus you will find out which plugin causes the error. If it won’t help, try to switch temporarily to a standard WordPress theme. Afterwards let us know about the result. This will help our developers to solve your problem faster.

    Was there ever a solution to this. I have the same issue.
    Row Striping is unticked. Caches are cleared. Preview looks ok but in browser (Chrome and Edge) striping is on

    • This reply was modified 6 years, 5 months ago by stevemarsden.
    Plugin Author supsystic

    (@supsysticcom)

    Hello, @stevemarsden

    We already answered your question in our internal forum, but here is a copy of my answer.

    Looks like rows striping come to our table from your theme styles.
    It defines background: #f7f7f7; for table rows.
    Please, take a look on this screenshot: https://prntscr.com/jufmp0 – if I disable this CSS code from your theme, rows striping gone from your table.

    Plugin Author supsystic

    (@supsysticcom)

    Hello, @stevemarsden

    We didn’t hear any news from you for a while. Let us know, is your problem solved now?

    Sorry, yes, it was the theme

Viewing 7 replies - 1 through 7 (of 7 total)
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