• Resolved kike0128

    (@kike0128)


    Hi
    I have your Element Pack Lite – Addon for Elementor plugin installed.

    I have several different elements that when I enter them they are rotating, such as ASTRA Theme elements and other plugins.
    Contact ASTRA support and they indicated that it was not `problem of the issue, that I should carry out the test of deactivating the plugins until finding the culprit.
    And it turns out that the problem is with your plugin
    Watch the VIDEO

    How should this problem be corrected?
    Thanks
    Enric

    • This topic was modified 4 years, 4 months ago by kike0128.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • I have the same problem, I also use Astra and the only way to fix it is by turning off the plugin. please we need you to fix this problem. Thank you!

    Thread Starter kike0128

    (@kike0128)

    Hi
    Please can you answer user problems.

    I put the VIDEO again with the problem.

    We have to deactivate the plugin so that the site does not break.

    Are you going to give support, or do we have to change the plugin?

    Thanks
    Enrique

    • This reply was modified 4 years, 2 months ago by kike0128.
    Plugin Author Faridul Islam

    (@mohammaadfarid)

    This problem is fixed on our local server. Please wait for the next update version.
    Thank you very much.

    Plugin Author Faridul Islam

    (@mohammaadfarid)

    hello @kike0128 , We already released our new updated version. Please check and update the plugin. If you’ve further queries, please open new support ticket. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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