Rotating axes not correct

  • Resolved evankuik

    (@evankuik)


    1 year ago

    Hello, my model displays and works fine BUT it is always on a wrong side to start with. How can i make sure the product is standing instead of lying flat.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author shehabulislam

    (@shehabulislam)

    Hello

    you can fix it if you have the premium version by changing ‘Rotate Direction’

    Thank you

    Thread Starter evankuik

    (@evankuik)

    Hello,

    Thank you for your reply.

    I have the premium version (for now, trial). I understand how to works with the X and Y axis but..

    The model always rotates over the biggest surface and that is not the preferred setting in my case.

    In the screenshots you can see the model is lying flat (capture 1) instead of standing upright.

    The ‘solution’ i found is to add a floor (caption 3) to the product that is bigger than the product itself. This is not ideal for many reasons. It influences the model in many ways.

    I would really appreciate if you could help me further on getting this resolved because i like the tool very much and I’m planning on implementing it throughout my website.

    Thanks you, edwin

    Thread Starter evankuik

    (@evankuik)

    https://www.dropbox.com/t/pIKwQj71lmfB5jlZ

    Plugin Author shehabulislam

    (@shehabulislam)

    Hello

    It’s a public place. If you don’t mind, could you please send the product page link?

    As a premium user, you can also send a message to support. https://bplugins.com/support/

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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