Roseta Fails to Load, White Page

  • Resolved q120000

    (@q120000)


    3 years, 11 months ago

    Since WordPress 5.6 Roseta displays a white screen with only the three dots. However, all of the source code is loaded. The site hangs forever, in essence there is no site at all.

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  • Thread Starter q120000

    (@q120000)

    UPDATE: After reverting WordPress core back to version 5.5.3 the problem went away. So it seems there is an issue with current version of Roseta (1.1.1) and WordPress 5.6.

    Added note: The White screen issue happened on six different sites with different complement of plugins.

    This seems to be an issue with the preloader, here’s a workaround I’ve developed while we wait for a fix from the developer.

    1) Disable the preloader customiser -> miscellaneous -> preloader drop down set to disable

    This then causes the top image to be hidden until you scroll so you will need to add some custom css

    #masthead .header-image{
    opacity:unset!important;
    }

    It is even more simple: Go to Design/Customizer/Miscellaneous and disable the preloader.
    I got from Cryout Creations just: “Disable preloader” and had to look for myself where it is. But since it is disabled it is working fine so far.

    Thread Starter q120000

    (@q120000)

    Roseta theme version 1.2.0 seems to have corrected the problem. Now working with WordPress 5.6 and PHP 7.4.

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