Rolling back to free version

  • Resolved millertech

    (@millertech)


    2 years, 11 months ago

    I created a copy of my live site to a test site, with Duplicator, and I am getting errors with Wordfence saying it is unable to update. How do I roll it back to the free version and get updates still?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Thanks for reaching out. We’re happy to help.

    Can I ask a clarifying question? Is the live site on a paid plan or the free plan?

    Tim

    Thread Starter millertech

    (@millertech)

    The live site is on a paid plan. I did try to uninstall the plug-in and re-install it, on the test site, but it still indicates it is a paid version.

    • This reply was modified 2 years, 11 months ago by millertech.
    • This reply was modified 2 years, 11 months ago by millertech.

    We are unable to assist with paid offerings in the www.remarpro.com forums.

    Please open a support ticket at https://support.wordfence.com or email presales [at] wordfence [dot] com.

    Thanks

    Tim

Viewing 3 replies - 1 through 3 (of 3 total)
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