Rollback is not clickable

  • Yuval

    (@yuvalsabar)


    6 years, 1 month ago

    Thank you for this useful plugin. It used to work for me, but now to Rollback button is not clickable, and I don’t get the “Test Rollback on Staging” button. I really don’t need to stage anything. Do I have to?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    Hi there,

    That image doesn’t give enough context to know what is happening there. Most likely you’re either trying to Rollback a plugin or theme that is NOT from www.remarpro.com, or you have a plugin conflict that is preventing WP Rollback from working as intended. I’d suggest using the Health Check plugin to troubleshoot that. It will allow you to deactivate all plugins and put your site on a default theme ONLY for yourself — your live visitors will not see that. We have a write-up on that here:
    https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/

    Then you can enable plugins one at a time and test again until you see the problem again. Then let me know which plugin caused the conflict and I can take a closer look at replicating the issue for you.

    Thanks!

    Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    Sorry, and additionally, NO you do not have to use the Staging option, it’s just our recommendation for ensuring that you are rolling back your plugins/themes safely. If you can restore your site on your own safely if things go badly, then proceed as normal. It’s just best practice to have an active backup or staging environment to work from so we’re encouraging that as much as possible.

    Thanks!

    Thread Starter Yuval

    (@yuvalsabar)

    Thank you for taking the time and answer ??
    I’ll check that out.

    Yuval.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Rollback is not clickable’ is closed to new replies.