Roles dropped with user logs in

  • Resolved svaughn

    (@svaughn)


    4 years, 2 months ago

    I have assigned some custom roles to a user. When she logs in, the seem to disappear. If I re-assign them to her while she is logged in, she is able to take advantage of them.
    But when she logs out and back in again, some of her roles are gone.

    No idea how to trouble shoot this, or how to figure out how and why the roles are being removed.

    Any advice would be appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Caseproof

    (@caseproof)

    Hi @svaughn

    Could you check if the cause of this issue is some caching on your site or perhaps check if this is not a plugin conflict by deactivating all your plugins temporarily to see if this resolves the problem? If this works, re-activate all plugins one by one to see which one cause that issue.

    Best

    Hi @svaughn.

    Wondering if you had any luck with this issue. This has started happening to couple of our users and not sure what is causing it.

    Going to attempt to check plugins but if you managed to find a solution that would be great.

    Thanks,
    Hamish

    Thread Starter svaughn

    (@svaughn)

    In the ‘Profile Options’ area for Active Directory Integration, on the ‘Permissions’ tab, there is a ‘Clean existing Roles’ checkbox. it reads:

    “Disabling this option will result in NADI not removing previous assigned WordPress roles anymore while updating the user.”

    With this option checked, any privilege you assign to a user in the WordPress ‘Users’ area will be removed and replaced with the privileges Active Directory Integration is configured to allow them.

    When I unchecked this option, privilages I assigned through the ‘Users’ area remained intact.

    • This reply was modified 3 years, 10 months ago by svaughn.
Viewing 3 replies - 1 through 3 (of 3 total)
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